Quoting Medicare Supplements

Quoting Medicare Supplements

Quoting Medicare Supplements
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Quoting Medicare supplements is easy with the right tools.  Pinnacle Financial Services is your full back-office support for all quoting needs.  We have many options from desktop quoting, and mobile quoting, to our Connect4Medicare program.  Whether you are in the office, on the road and out in the field, or working from home, Pinnacle Financial Services agents have all the options they need to easily quote, compare and enroll their clients into the best Medicare plan for their situation.

Quoting Medicare Supplements

Quoting Medicare Supplements on your desktop is very simple.  All Pinnacle agents have unlimited access to pfsinsurance.com with quoting tools for free.  These quoting tools allow you to quote all Medicare Supplement Carriers Pinnacle offers regardless if you are contracted with that carrier or not.  The cheapest-priced Medicare Supplement plan can vary by location, age, and even by household status.  The quoting software does the work for you and allows you to always offer the best rate to your clients. Agents working with Pinnacle Financial have access to all of the best-rated Medicare Supplement carriers.  It’s quick and easy to add a carrier to your contracts by simply reaching out to the Medicare team at Pinnacle.   With Pinnacle’s tools, you are the expert.  Never lose a sale by not having the best-priced product for your clients.

Mobile Quoting for Medicare Supplement Plans

Pinnacle Financial Services offers free Mobile Quoting apps for all of our agents.  This is a great way to quote on the go.  Many agents need a way to quote when the opportunity arrives.  They may be in an area that does not have WIFI.  Pinnacles Mobile quoting tool takes the best features of the desktop Medicare quote tool and puts it in a mobile-friendly app.  Whether you have an iPhone or Android we have you covered.  It also has available quotes for Medicare Advantage, Part D, Hospital Indemnity, and Final Expense.  Easy on-the-go quoting to make sure you are able to quickly give accurate pricing for all your cases.

Quoting Medicare Supplements on Connect4medicare

Connect4medicare also allows you to quote and enroll many Medicare Supplement Plans along with the ability to add a stand-alone Part D.  This is a perfect cross-selling opportunity and will make it easy for you to sign up your clients for multiple plans in one place.

For more information on how you can have access to the  Pinnacle Financial Medicare quote tools reach out to a team member today at 800-772-6881 x-7731 or email healthsales@pfsinsurance.com.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Director of Sales | Health

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Benefits of Using a CRM System

Benefits of Using a CRM System

Benefits of Using a CRM System
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CRM stands for “Customer Relationship Management” and is a software system that helps business owners easily track all communications and assist in developing relationships with their leads and clients. The benefit of using a CRM is that it can replace the multitude of spreadsheets, databases, and apps that many businesses patch together to track client data. The result of this can improve organization, efficiency, better time management, and impress clients. The purpose of a CRM is to store and manage all data for every kind of contact, from leads to business partners.

CRM System Benefits

A good CRM doesn’t stop at collecting information; it helps you harness all of that data to:

  • Get personal at scale, sending the right messages at the right times to leads and clients
  • Focus sales teams on the hottest prospects
  • Shorten the sales cycle
  • Monitor, analyze, and improve results
  • Improved customer relationship management: A CRM system allows you to manage customer interactions and data in one place, providing a single source of truth for customer information.
  • Increased sales and revenue: A CRM system can help sales teams close more deals by providing them with insights into customer needs and preferences, as well as automating sales processes such as lead tracking and follow-up.
  • Enhanced marketing efforts: A CRM system can help marketing teams target their campaigns more effectively by providing insights into customer behavior and preferences. It can also help them track the success of their campaigns and measure their return on investment.
  • Improved customer service: A CRM system can help customer service teams resolve issues more quickly by providing them with a complete view of the customer’s interactions and history.

Sales professionals can take advantage of streamlined sales workflows that guide them through a complete sales cycle, from generating and maintaining leads to a successful deal closure. CRM systems can help identify process bottlenecks and help sales reps nurture better customer engagements at each stage of the sales cycle.  CRM enables businesses to track both individual sales rep performance, as well as analyze the effectiveness of sales teams and identify top performers.

Here at Pinnacle Financial Services, we offer our agents a way of tracking and managing their book of business through Agency Bloc.  AgencyBloc is an agency management software for life and health insurance agencies looking for a more effective way to increase a company’s profitability, enhance customer satisfaction, and controlling costs in today’s competitive market.   Get with your sales director today to see how you can get set up as an individual or as an agency! 1-800-772-6881. 

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Director of Agent onboarding

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Cross Selling Hospital Indemnity Plans

Cross Selling Hospital Indemnity Plans

Cross Selling Hospital Indemnity Plans
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The art of cross-selling is something that can be learned and can turn an average Medicare Advantage producer into a highly successful one. Ask any successful Medicare Advantage agent what they are most likely to cross-sell with every Medicare Advantage plan and you’ll likely hear the same response… Hospital Indemnity.

Medicare is definitely important for a senior to have but it may still leave gaps in coverage that a policyholder is responsible for. Most Medicare Advantage plans don’t start covering hospitalization until the 6th or 7th day of an inpatient stay. An average hospital stay can cost over $10,000 dollars which can be devastating for any senior.

Hospital indemnity insurance is a type of insurance that provides coverage for the costs associated with a hospital stay and typically pays directly to the policyholder. It is typically sold as a supplement to a person’s Medicare Advantage plan, which may not cover all of the costs associated with a hospital stay.

If you are considering selling hospital indemnity insurance, it is important to understand the product and be able to explain its benefits to potential customers. Some of the key benefits of hospital indemnity insurance include:

  • Coverage for costs that may not be covered by a person’s Medicare: Hospital indemnity insurance can help pay for expenses such as co-payments, deductibles, and other out-of-pocket costs.
  • Financial protection: Hospital stays can be expensive, and hospital indemnity insurance can provide financial protection for individuals and families in the event of a hospitalization.
  • Flexibility: Hospital indemnity insurance policies are typically flexible and allow policyholders to choose their own doctors and hospitals, rather than being tied to a specific network.
  • Hospital indemnity plans help bridge the gaps left open by a Medicare Advantage plan by providing a cash payout directly to the policyholder.

What are the Benefits of a Hospital Indemnity Plan?

  1. Hospital Confinement Co-Payment Coverage- Up to 31 Days
  2. Ambulance Transportation
  3. Emergency Room Coverage
  4. Skilled Nursing Facility Benefits

Here at Pinnacle Financial Services, we offer a diverse portfolio of Hospital Indemnity Plans that an agent can customize to best fit the needs of their client. Commissions are paid out in a matter of days, even during AEP. Please reach out to our team to find out more about contracting with and marketing these plans.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Director of Sales | Health

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Understanding Medicare OEP Rules

Understanding Medicare OEP Rules

Understanding Medicare OEP Rules
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The Medicare Open Enrollment Period (OEP) occurs each year between January 1st and March 31st.  It is important to understand the Medicare OEP rules.  A client must be on a Medicare Advantage plan to take advantage of the OEP opportunity.  If your client is currently on a Medicare Advantage plan, they can either make a one-time switch to a different Medicare Advantage Plan or go back to their Original Medicare and enroll in a stand-alone Prescription Drug Plan.  The new plan would be effective the first of the month following the submission of the enrollment.

It is important to remember that, while the client may drop their MA plan and go back to Original Medicare and a PDP, they will NOT automatically be Guarantee Issue Acceptance for a Medicare Supplement plan.  They would need to follow that state/carrier rules regarding plan acceptance.  Using the OEP enrollment selection does not disqualify a client from using their quarterly Special Election period for a Dual Special Needs Plan if they have both Medicare and Medicaid.

Medicare OEP “Do’s and Dont’s”?

CMS has specific marketing guidelines that must be followed during OEP.  Agents may not knowingly target or send unsolicited marketing materials to any MA or Part D for the purpose of using their OEP option to change plans.  “Knowingly” takes into account the intended recipient as well as the content of the message. 

Do Not

  • Send unsolicited materials advertising the ability/opportunity to make an additional enrollment change or referencing the OEP;
  • Specifically, target beneficiaries who are in the OEP because they made a choice during the Annual Enrollment Period (AEP) by the purchase of mailing lists or other means of identification;
  • Engage in or promote agent/broker activities that intend to target the OEP as an opportunity to make further sales; or
  • Call or otherwise contact former enrollees who have selected a new plan during the AEP.

Do 

  • Marketing to age-ins (who have not yet made an enrollment decision);
  • Marketing by 5-star plans regarding their continuous enrollment SEP;
  • Marketing to dual-eligible and LIS beneficiaries who, in general, may make changes once per calendar quarter during the first nine months of the year;
  • Send marketing materials when a beneficiary makes a proactive request;
  • At the beneficiary’s request, have one-on-one meetings with a sales agent; and
  • At the beneficiary’s request, provide information on the OEP through the call center

Medicare OEP Training

We hold webinars multiple times throughout the week covering a variety of topics, including Medicare OEP and other marketing opportunities.  Be sure to always check the Enrollment Period Guide if you have questions on eligibility.  Reach out to our support team for training calendars from each carrier in your area.

For more information on Medicare OEP and one-on-one support, click here to contact your Sales Director.

Click Here to Contract.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Vice president | health sales

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Tips for Selling Life Insurance

Tips for Selling Life Insurance

Tips for Selling Life Insurance
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There are many types of life insurance that are available for individuals to purchase. As a life insurance agent, how do you know what type of product, amount of coverage, and how to best structure an illustration? You want to be competitive so you do not lose the business to an internet quoting tool, but you also do not want to give them an unrealistic quote that will cause you to be unable to place the case down the road. 

The ultimate goal as a life insurance professional is to conduct good field fact-finding and field underwriting so that you are able to give the best options to your prospect. The reason your clients have an interest in life insurance can vary to include protecting their family, retirement income, burial expenses, college planning, and more. So how do you go about this part of the process? First, have a good fact-finding process you follow. There are plenty of fact-finding documents that can help you have this conversation. Learning about a client’s family, their assets, current insurance policies, and household income are just some of the important facts you will uncover. 

Once the goal of the prospect is discovered you are able to offer the best product option from the wide variety of life insurance types, and sub-types, from term insurance to universal life, and whole life insurance. If they are looking to protect their family in case something was to happen to them then a term life could fit the bill as an income replacement option. Maybe you uncover your prospects have maxed out their 401k contributions and are looking for other ways to supplement their retirement income. Now an Index Universal life might be the way to go. A permanent cash-growing plan that your prospect can contribute that will give the opportunity for cash-free income in retirement, permanent death benefit coverage, and in some cases long-term care-type benefits. 

The next part of the process now that you have an idea of the goal and type of policy that will fit the situation is looking at can your client medically qualify for a policy. Field underwriting is incredibly important so that you can give a quote that is accurate for a particular client’s situation. 

 Some field underwriting considerations: 

Age: Obviously it is less expensive the younger you are. Usually, you are healthier when you are in your 20’s and 30’s than you are in your 50’s and 60’s. 

Male vs Female: A women’s life expectancy is longer than a man’s. Therefore, premiums are less for women than for men. 

Health History: This category has several factors. 

First: are they going to the doctor and if so, what for? 

Second: are they on any medications? 

Third: what are their height and weight? 

Fourth: do they smoke cigarettes or cigars or use chewing tobacco? If they quit, how long has it been?

Lastly: what does their family history look like? Has a parent died at an early age due to a heart attack or cancer or are they still alive in their 90s? 

Extracurricular Activities: What does this have to do with pricing? Everything! If your customer is a race car driver on the weekends or a scuba diver in shark-infested waters or likes to jump out of a perfectly good airplane once a month, they are at higher risk for death. Underwriters are not big fans of these activities. On the other hand, does your customer participate in 5K’s, or are they an avid gardener or belong to a gym? If this is the case, they could qualify for a better-rate class. 

MVR: Does your client have a clean driving record or do they have speeding tickets and DUI’s? If they are reckless with driving, they might be reckless with their health. 

Career: This is similar to activities, especially if your customer is an electrician or works at a nuclear power plant. Any high-risk occupation could classify them as a risk. 

With the answers to these important questions, you can now give the most accurate rate quote possible. 

Also, keep in mind that individual insurance carriers can look at a particular client differently. Just because one company might give your client a standard rate does not mean they cannot get a preferred rate with another. 

At the end of the day when you prepare, and give accurate quotes based on the goals of the prospect, you are more likely to place more business, have happier clients, make more income and garner more referrals. 

Contact the team at Pinnacle Financial Services to assist with your next life case. From easy issue final expense to cash value Index Universal life we can make sure you have the best options for your client. 

 

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x6003 | lifesales@pfsinsurance.com

Vice President, Marketing

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Medicare Training Options

Medicare Training Options

Medicare Training Options
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The Centers for Medicare & Medicaid Services also known as CMS requires you to do a yearly training if you will be helping clients with selecting a Medicare Advantage plan. Whether you are a new agent or a seasoned veteran, we go through Medicare Training every year. Most agents use AHIP which is a National Association that provides CMS-compliant training it’s the health insurance industry’s most widely recognized Medicare Fraud, Waste and Abuse training. An alternative to the AHIP training can be the NAHU Certification.

Medicare Training Options

In order for you to service your clients and have them feel you are the source of information for all things Medicare going through the Carriers portal and taking the additional “optional” training can make the difference in making the sale or a client’s walking away from the sale. Some examples will be UnitedHealthcare and in Jarvis under the knowledge center tab, there’s a link to the Learning lab. You also have Aetna producer world after navigating the Individual Medicare tab there’s an option where you can click on Learn, Humana, and Anthem the carriers list goes on with additional training. With all the different Medicare training at your fingertips, it can only enhance your relationship with clients and separate you from the competition.

Medicare Training Options

There are a lot of different Medicare Training Options for you to access you can go to Pinnacle Financial Services resources for agents and watch our educational videos. There’s also Medicare Rights Center with additional training options. In today’s world where all the information you need is at your fingertips, the practical application is where the biggest impact will be made.

Medicare Training Options

Partnering up with a Non-Captive Independent leader in the Medicare segment like Pinnacle Financial Services is extremely valuable to your ongoing Medicare Training. The resources we have available and the information we continue to share help you apply them to your day to day. Pinnacle Financial Services not only has a National Trainer in-house but also has readily available Sales directors and a Support team taking your calls and helping you navigate any Medicare questions you may have.

Give a call at 800-772-6881

Need Medicare Leads? Learn more about our many Lead Opportunities!

Make sure to check out our brand-new podcast as wellClick Here

 

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Regional Sales Director

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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