Humana | The Resources You Need for AEP are Available Now

Humana | The Resources You Need for AEP are Available Now

Humana | The Resources You Need for AEP are Available Now

September 11, 2019

Welcome to a New Way to AEP

At Humana, we strive to provide the tools and resources you need to grow your book of business. So, this AEP we’ve updated the Marketing Resource Center (MRC) to make marketing as easy and intuitive as possible.

Simply log in to Vantage and find it under Sales & Marketing

Agents who use the MRC generated 2x more sales than Agents who don’t.

Meet Your New Marketing Resource Center

Your one-stop-shop for all AEP marketing materials that are:

Z

Pre-approved and ready to use

i

Customizable to suit your business

Simple to print, download, and ship

Access the Marketing Resource Center through your Vantage portal today, and get ready for a new AEP experience.

Mark Your Calendars!

  • Today: Access all available AEP 2020 materials on the MRC.
  • October 1: Send your materials! Reach clients and prospects to prepare for AEP.
    Disseminating 2020 plan benefit information prior to October 1st, 2019 is strictly prohibited.
  • October 2: Marketing Resource Center 101 webinar goes live and on-demand. Register Now.
  • October 15: AEP begins. Use customized marketing to grow your book!
  • December 7: End of the AEP selling season.

Need More Information, or Have Additional Questions?

Contact a Pinnacle Financial Services Representative at sales@pfsinsurance.com or Call 1-(800)-772-6881 x7731.

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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Humana: Our PDPs are Changing and You’re Hearing of It First

Humana: Our PDPs are Changing and You’re Hearing of It First

Humana: Our PDPs are Changing and You’re Hearing of It First

September 10, 2019

At Humana, we are constantly evaluating and evolving our plans to best serve our millions of members. And we know it’s important that our Agents are notified in a timely manner. So we’d like to inform you of the 2020 updates to our Prescription Drug Plans (PDP).

Here’s a summary of what’s new

  • Humana Basic Rx Plan (PDP)
    • The legacy Humana Preferred Rx Plan is rebranded and will be known by this name in 2020
  • Humana Premier Rx Plan (PDP)
    • Legacy Walmart Rx and Humana Enhanced members will be mapped to this plan
  • Humana Walmart Value Rx Plan (PDP)
    • New and available for all members 

Our PDP Selling Points Guide will provide you with an overview of all the details you need.

We'll Talk You Through It

Humana is also hosting a webinar covering the new PDP plans. Tune in on September 10th at 1pm EST to get the download.

Need More Information, or Have Additional Questions?

Contact a Pinnacle Financial Services Representative at sales@pfsinsurance.com or Call 1-(800)-772-6881 x7731.

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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Anthem BCBS: Our Medicare Advantage Network Now Includes OhioHealth!

Anthem BCBS: Our Medicare Advantage Network Now Includes OhioHealth!

Anthem BCBS: Our Medicare Advantage Network Now Includes OhioHealth!

August 23, 2019

Network strength and security are important factors when your clients shop for a new Medicare plan— and they deserve nothing but the best. That’s why Anthem Blue Cross and Blue Shield is always adding quality providers.

You and your clients will both be pleased to know that, as of 9/1/2019, OhioHealth is now part of the Anthem Medicare Advantage network in Ohio.

Expanded Network = More Provider Choices for Your Clients

When clients have the flexibility to choose doctors and facilities that suit their particular health needs and personal preferences, that’s a big win for them and you. Through this new partnership, they’ll get access to the quality, affordable care they’re looking for.

Spread the Word. Reap the Rewards.

Our expanded network demonstrates our ongoing commitment to improving people’s health—and ensuring your success by giving them what they want in a health plan. Grow your business by sharing this good news!

Thank you for your continued efforts on behalf of Anthem and all of your Medicare clients.

Need More Information, or Have Additional Questions?

Contact a Pinnacle Financial Services Representative at sales@pfsinsurance.com or Call 1-(800)-772-6881 x7731.

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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Anthem: Producer Online News August 2019

Anthem: Producer Online News August 2019

Anthem: Producer Online News August 2019

August 9, 2019

Personal Producing Agents: 2020 Commission Rates for Medicare Advantage Plans

Don’t forget to register for certification AND sign up for our 2020 Medicare Product Training — both through the Medicare Certification Training Center.

Pre-Order Your MAPD and PDP Enrollment Kits August 7 thru 30!

If you order your kits by August 30, your kits will automatically be delivered to you prior to October 1, 2019.

Getting Ready for AEP 2020 -- The Sales Toolkit

You can pre-order selected AEP 2020 sales materials from the 2020 Ready, Set, Sell folder, which will be available from August 26 to September 8.

Sales Oversight Corner: August Sales Event Tips and Reminders

Confirm your marketing events in the system to ensure the time, address, and room number are all correct.

Sales Oversight Corner: August Tips for Avoiding Sales Allegations

Make sure your clients avoid a late enrollment penalty for prescription drug coverage!

Process Change for ALL C-SNPs -- New Pre-Qualification Form Requirement!

Pre-Qual Forms are already required with ESRD C-SNP applications; now they will be required with ANY C-SNP application.

Need More Information, or Have Additional Questions?

Contact a Pinnacle Financial Services Representative at sales@pfsinsurance.com or Call 1-(800)-772-6881 x7731.

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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Medicare Producer News | First Look at 2020 Aetna Plans

Medicare Producer News | First Look at 2020 Aetna Plans

Medicare Producer News | First Look at 2020 Aetna Plans

July 23, 2019

Individual MA/MAPD

  • Get a first look at 2020 plans
  • 2020 Aetna MA/MAPD highlights
  • Complete a survey — you can earn $5
  • Help your clients understand their benefits

Get a First Look at 2020 Plans

We’re excited to share a first look at our 2020 Individual Medicare products and service areas, which are pending government approval.* To preview 2020 plans, just go to https://firstlook.aetna.com and login with your Producer World username and password.

*IMPORTANT: Aetna’s First Look is for producer-use only. It’s confidential and proprietary. Plan designs and service areas described on the 2020 First Look site are pending government approval and are therefore subject to change. Distribution to consumers, other insurers or any other person or company is strictly prohibited and may be grounds for termination of your agreement with Aetna.

2020 Aetna MA/MAPD Highlights

  • MA/MAPD plans will be in 46 states and D.C. – including 264 new counties.
  • Commissionable DSNP plans will be in 13 states, including (NEW for 2020) AL, IA, NE, NC and WV
  • Value-based enrollment option is expanding to all states in our MA/MAPD footprint except WA and NC

2020 SilverScript PDP Highlights

While we do not have an Aetna-branded prescription drug plan (PDP) product for 2020, our parent company, CVS Health*, offers SilverScript® PDPs that you can sell. Agents must be contracted with Aetna and complete 2020 SilverScript certification prior to selling these plans. SilverScript is one of the leading PDP providers in the country, serving over 6 million people with Medicare. In 2020, SilverScript is offering two PDP options. Benefit highlights include $0 deductible for Tier 1 and Tier 2 generics; $0 Tier 1 copays at preferred pharmacies; and copays as low as $1 on Tier 2 drugs.

Login to our 2020 First Look site to learn more about plans that will be available in your market.


Let Us Know What You Think, and You Could Earn a Reward

To help improve the support we provide to agents like you, we’re conducting a survey to better understand your Medicare sales strategies. And we’d appreciate your input.

The survey will take about 15 minutes. The first 500 agents to complete the survey will instantly receive a $5 gift card that can be used at one of dozens of online retailers and restaurants, including Amazon, eBay, Uber, Starbucks and more.


Get Certified to Sell 2020 Products

Remember, certification is just one of the requirements you need to complete to be ready to sell this AEP. Review requirements to sell.


Help Your Clients Understand their Benefits

Check out the CMS-approved, member marketing materials available on the Aetna Medicare Marketing Studio. Located in the Retain Your Business section, they’re designed to help members understand and use their plan benefits. Plus, you can customize them to include your name and contact information.

You can use these materials when meeting with your clients. Some of the materials have also been approved to include in your client mailings. Several topics are available, such as:

  • Resources for Living
  • Diabetes Supplies
  • SilverSneakers Fitness Benefits
  • Flu Shot Reminders
  • BenefitsCheckUp.org
  • Over-the-Counter Benefits
  • And more

Questions? We’re Here to Help!

If you have any questions, just contact your local Aetna Medicare broker manager. Or you can contact the Aetna Medicare Broker Services Department at 1-866-714-9301 or brokersupport@aetna.com. Normal business hours are 8 a.m. to 8 p.m. ET, Monday- Friday.


Quick Links

Search for providers
Compare MA/MAPD plans and estimate costs
2020 MA/MAPD ready-to-sell requirements
2020 SilverScript PDP ready-to-sell requirements
Complete Aetna’s 2020 producer certification
How to submit enrollments
Get commission reports on Producer World
2019/2020 Aetna Medicare Producer Guide

Need More Information, or Have Additional Questions?

Contact a Pinnacle Financial Services Representative at sales@pfsinsurance.com or Call 1-(800)-772-6881 x7731.

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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Get a First Look at 2020 Aetna Medicare in Ohio

Get a First Look at 2020 Aetna Medicare in Ohio

Get a First Look at 2020 Aetna Medicare in Ohio

July 15, 2019

You're invited: Check out Aetna MAPD plans in Northwest Ohio at a 2020 First Look event

Are you prepared for 2020 Aetna Medicare AEP? Join our upcoming first look events for a preview of what to expect in Northwest Ohio. Attend one of our face-to-face sessions to learn about:

  • Our increased MAPD footprint, including 18 new Ohio counties
  • New products, benefits and enhancements
  • Need-to-know details, including those for certification and upcoming trainings

Register for one of our sessions in July

Just go to www.aetnamedicareagenttraining.com and search for Ohio events. You’ll find details for each training, including the event time and location, on the site.

  • July 23: Maumee, Ohio
  • July 25: Findlay, Ohio
  • July 30: Lima, Ohio 

Questions?

Just contact your local Aetna Medicare broker manager in Northwest Ohio, Angela Rice, at ricea3@aetna.com or (419) 654-3711.

* Subject to Centers for Medicare & Medicaid Services (CMS) approval. Remember, producers are not permitted to market 2020 plans/benefits until October 1, 2019, and must be “ready to sell” for 2020 before doing so.

Need More Information, or Have Additional Questions?

Contact a Pinnacle Financial Services Representative at sales@pfsinsurance.com or Call 1-(800)-772-6881 x7731.

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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