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Seminario Web | Aumentando sus ventas de Medicare: tecnología y herramientas para el éxito

Seminario Web | Aumentando sus ventas de Medicare: tecnología y herramientas para el éxito

Únase al equipo de ventas de Pinnacle Financial Services para una discusión en profundidad sobre las ventas de Medicare.

Los temas incluyen:

  • Herramientas del sitio web
  • Plataforma de cotización, comparación e inscripción de Medicare en línea. ¡Conviértase en un experto en Medicare!
  • Programas lideres que traen resultados
  • Pinnacle quiere ayudarlo a comenzar el año que viene con el pie derecho!

Regístrate ahora. Espacio limitado a las primeros 100 personas.

Aetna | 2022 Certification Starts 6/29

Aetna | 2022 Certification Starts 6/29

Aetna | 2022 Certification Starts 6/29

June 21, 2021

Save the date: 2022 Aetna Medicare producer certification starts June 29 – Earlier than ever

Our 2022 Individual Medicare producer certification process kicks off on June 29, which is earlier than ever before. To certify with us starting on June 29, just go to AetnaMedicareProducerCertification.com.

Reminder: We recently launched a new certification site. The first time you log in to the new site, you’ll need to reset your password. Steps to reset your password.

Broker Tools

Promote face-to-face meetings using marketing materials on the Studio

The country is starting to open up again. Let beneficiaries know about your in-person events using materials available on the Aetna Medicare Marketing Studio.

On the Studio, some of the face-to-face marketing materials you’ll find include:

  • “I Can Help” – Meeting postcard
  • “I Can Help” – Meeting flyer
  • Giveback Meeting flyer
  • Current provider meeting postcard
  • Meeting postcard

Help reduce new member questions: Give them a summary of their new plan

Plan summary worksheets are concise, carbon-copy documents that recap key details about a member’s new plan. After making a new sale, you can:

  • Give a copy to your clients so they can refer to it if they have questions about their new plan 
  • Keep a copy for your records

You can order 1 pack of 10 at a time, free of charge, from the enrollment kit ordering site.

COVID-19 Update

Let Members know what they can expect when getting the COVID-19 Vaccine

COVID-19 Medicare and Medicaid Resources

Explore the resources and coverage that are included with our plans.

Contact Us

We’re here to help!

Got questions? Just contact your local Aetna Medicare broker manager. Or, you can also contact the Aetna Medicare Broker Services Department for help at 1-866-714-9301 or brokersupport@aetna.com. Normal business hours are Monday through Friday from 8 AM – 8 PM ET.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Contact a Pinnacle Financial Service representative today for assistance.

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Humana | New Multicultural Enhancements to the Find a Doctor Tool!

Humana | New Multicultural Enhancements to the Find a Doctor Tool!

Humana | New Multicultural Enhancements to the Find a Doctor Tool!

June 18, 2021

SALES TECHNOLOGY TOOLS

The Find a Doctor tool is now available in Chinese and Korean!

Agents,

Humana is committed to enabling members personalized, accessible care. We know finding the right doctor is a key part of that. That’s why we’re excited to share that in addition to the existing Spanish version, Find a Doctor Tool is now also available in Chinese and Korean. Please note that this specific update will appear on the Medical and Dental Finders tools only.

How to change language preference within the tool:

  1. Access the Find a Doctor Tool.
  2. Select from Español, Korean or Chinese from the language drop-down on the right top navigation bar.
  3. Once selected, the user can utilize the Find a Doctor Tool in their preferred language.

We are committed to continuing to expand the ways we can support you as you help bring human care to multicultural communities.

Humana has introduced a suite of first-class technology tools designed to help make things easier and more efficient for today’s Agents.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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Medicare Basics

Medicare Basics

Medicare Basics

June 18, 2021

Medicare is individual health insurance offered to U.S. citizens and other eligible individuals based on age, disability, or qualifying medical condition. The Medicare Basics is more complicated than some would think. Medicare coverage includes Medicare Part A and Part B (Original Medicare) offered by the federal government, and Medicare Advantage (Part C) and Part D prescription drug coverage, which are offered by private insurance companies such as UnitedHealthcare, Aetna, Humana, Cigna, etc. Medicare supplement insurance (Medigap) plans are also offered by private insurance companies and help pay for some out-of-pocket expenses that Medicare Part A and Part B do not pay.

Original Medicare Part A: Hospital coverage

What’s covered:

Hospital stays and inpatient care, including:

  • A semi-private room
  • Hospital meals
  • Skilled nursing services
  • Care in special units, like intensive care
  • Drugs, medical supplies, and medical equipment used during an inpatient stay.
  • Lab tests, X-rays, and medical equipment used as an inpatient.
  • Operating room and recovery room services
  • Some blood transfusions in a hospital or skilled nursing facility
  • Inpatient or outpatient rehabilitation services after a qualified inpatient stay.
  • Part-time, skilled care for the homebound
  • Hospice care for the terminally ill, including medication to manage symptoms and control pain.

What isn’t covered:

  • Personal expenses while hospitalized, like a TV or phone service.
  • Most care outside of the United States
  • Custodial care (care that helps with daily life activities, like eating and bathing)
  • Long-term care
  • Days spent in a psychiatric hospital beyond certain set limits.
  • Hospital stays beyond certain set limits.

Original Medicare Part B: Medical coverage

What’s covered:

  • Doctor visits, including when you are in the hospital.
  • Annual wellness visits and preventive services, like flu shots and mammograms
  • Clinical laboratory services, like blood and urine tests
  • X-rays, MRIs, CT scans, EKGs, and some other diagnostic tests
  • Some health programs, like smoking cessation, obesity counseling, and cardiac rehab
  • Physical therapy, occupational therapy, and speech-language pathology services
  • Diabetes screenings, diabetes education, and certain diabetes supplies
  • Mental health care
  • Durable medical equipment for use at home, like wheelchairs and walkers
  • Ambulatory surgery center services
  • Ambulance and emergency room services
  • Skilled nursing care and health aide services for the homebound on a part-time or intermittent basis

What isn’t covered:

  • Eye exams, eyeglasses, or contact lenses
  • Hearing tests or hearing aids
  • Dental exams, cleanings, X-rays, or routine dental care
  • Acupuncture
  • Most prescription drugs

Part B coverage limits: Preventive services and screenings are covered on set schedules, like a yearly flu shot. Other services and supplies must be medically necessary to diagnose or treat a disease or condition.

Private insurance companies, like UnitedHealthcare, Aetna, Humana & others, offer even more coverage options:

  • Medicare Advantage (Part C) plans
  • Medicare Prescription Drug (Part D) plans
  • Medicare Supplement (Medigap) plans

What do Medicare Advantage (Part C) plans cover?

  • All the benefits of Medicare Part A*
  • All the benefits of Medicare Part B
  • Most include prescription drug coverage
  • Most have extra benefits you can’t get from Medicare Parts A and B, such as:
    • Routine dental care
    • Eye exams, eyeglasses, and corrective lenses
    • Hearing tests and hearing aids
    • Wellness programs and fitness memberships
  • Plan options with and without provider networks
  • Limitations on annual out-of-pocket costs for Medicare-covered services
  • Premiums to fit different budgets.

To run Medicare Advantage comparisons, quote, and enroll clients be sure to check out Pinnacle’s Connect4Medicare Online Enrollment Platform.

What are the features of Medicare Supplement plans?

  • Helps cover some out-of-pocket costs that Original Medicare does not pay.
  • See any doctor who accepts Medicare patients.
  • No referrals needed to see a specialist.
  • Coverage that goes with you anywhere you travel in the U.S.
  • Guaranteed coverage for life. 

As long as premiums are paid on time and there has been no material misrepresentation on the application. Rates are subject to change. Any change will apply to all members of the same class insured under your plan who reside in your state/area.

What Medicare Supplement plans are available?

Medicare Supplement plans are often called “Medigap.” There are ten standardized Medicare Supplement plans.

Each plan has a letter assigned to it. Each Medicare supplement plan offers the same basic benefits.

Plans F and G are also offered as high-deductible plans by some insurance companies in some states. If you choose this option, this means you must pay for Medicare-covered costs (coinsurance, copayments, deductibles) up to the yearly deductible amount of $2,370 in 2021 before your plan pays anything.

Note: In Massachusetts, Minnesota, and Wisconsin, there are different standardized plan options available.

Only applicants first eligible for Medicare before 2020 may purchase Plans C, F, and high deductible F.

What does each Medicare Supplement plan cover?

Each of the Medicare Supplement plans offers a varying level of coverage. See what plans match up with the coverage you want by running quotes on our free Medicare quoting tool. 

The chart below shows the percentage of the benefit paid by each of the standard Medicare supplement plans. Some plans may not be available. Only applicants first eligible for Medicare before 2020 may purchase Plans C and F.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Nick Palo

Nick Palo

Assistant Vice President | Health

x7728 | npalo@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Contact a Pinnacle Financial Service representative today for assistance.

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Cigna | It’s a Cigna secret…

Cigna | It’s a Cigna secret…

Cigna | It’s a Cigna secret…

June 17, 2021

DID YOU KNOW ABOUT THIS RETENTION TOOL?

Learn more about our new customer assistance line

One of Cigna’s best-kept secrets is our dedicated phone line for new customers!

When your client receives their Welcome Kit, after enrolling in a Cigna Medicare Advantage plan, it includes a special phone number. Available only for new customers, this number gives your client access to a team of associates who are specially trained to address the questions and concerns of customers who are new to Cigna. In addition to answering questions, the welcome team uses each call as an opportunity to provide benefits information, confirm primary care provider selection, and make sure they’ve received their ID card. These associates even make outbound calls, up to three attempts within a customer’s first 60 days of enrollment, to ask about their specific needs based on the information we have on file (e.g., upcoming specialist appointments, ordering durable medical equipment, taking a health risk assessment).

This new customer line is incredibly helpful for retention. Customers who understand their benefits and how to utilize their services are happier and healthier, and you can rest assured that we’ll be taking good care of your clients who choose Cigna to choose Cigna. With our New Customer Assistance Line, you can spend less time on the phone answering questions and more time selling!

Keep these things in mind about our New Customer Assistance Line

  • The phone number is included in a welcome kit and a quarterly customer newsletter.
  • There is no interactive voice response on this line. Callers hear a short antidiscrimination message and then go straight to the welcome team without prompts.
  • This number is for new customers only.

Encourage your customers to look through their welcome kit thoroughly and take advantage of having access to Cigna employees who are well versed in their plan and their questions!

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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