Support Team

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Support from Your Back Office

The Support Team at Pinnacle is available to answer any and all questions you may have.

Agent Relations


HEALTH SUPPORT X7729
healthsupport@pfsinsurance.com

MARY SCHWARTZ Manager, Health Division
x7715 | mschwartz@pfsinsurance.com

RICH DANESE Manager, Health Division
x7725 | rdanese@pfsinsurance.com

AMY COHEN Support Specialist – Health
x7730 | acohen@pfsinsurance.com

DIANA VIT – Support Specialist Health
x7801 | dvit@pfsinsurance.com

LILLIAM FLOREZ Sales Support Specialist
x7802 | lflorez@pfsinsurance.com

TERESA HELD Sales Support Specialist
x7703 | theld@pfsinsurance.com


ANNUITY & LIFE SUPPORT X3302
lifesupport@pfsinsurance.com

BILL VANDERGRIFT Supervisor – Life, Annuity, & LTC
x7789 | bvandergrift@pfsinsurance.com

DAVID BARANEK Support – Life, Annuity, & LTC
x7795 | dbaranek@pfsinsurance.com

Business Processing


SUPPORT X7612
enrollments@pfsinsurance.com

DIANA BONANNI Enrollment Specialist
x7799 | dbonanni@pfsinsurance.com

KELLI BUNTZ Enrollment Clerk – Health
x7791 | kbuntz@pfsinsurance.com

RENEE ROFF Enrollments Clerk
x7796 | rroff@pfsinsurance.com

BRITTNEY WALLS Enrollment Specialist – Health
x7792 | bwalls@pfsinsurance.com

Licensing & Contracting


SUPPORT X7750
licensing@pfsinsurance.com

MARGARET DIMEMMO Supervisor – Licensing & Contracting
x7767 | mdimemmo@pfsinsurance.com

SHANTAL GONZALEZ Licensing Support Specialist
x7726 | sgonzalez@pfsinsurance.com

CASSIDY MCKELVEY Licensing Support Specialist
x7708 | cmckelvey@pfsinsurance.com

STEVIE NAGEL Supervisor – Licensing & Contracting
x7788 | snagel@pfsinsurance.com

COURTNEY SKLAR Licensing Support Specialist
x7798 | csklar@pfsinsurance.com

ASHLEY WATFORD Licensing Support Specialist
x7803 | awatford@pfsinsurance.com

Business Operations


JEN FOLKMAN Administrative Assistant

ASHLEY KOCIS Accounting Manager
x3274 | akocis@pfsinsurance.com

CYNTHIA PALO Manager of Operations
x7603 | cpalo@pfsinsurance.com

KEVIN SHIELDS, JR. Compliance Officer
x3303 | kjshields@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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