Support from Your Back Office
The Support Team at Pinnacle is available to answer any and all questions you may have.
Agent Relations
HEALTH SUPPORT X7729
healthsupport@pfsinsurance.com
MARY SCHWARTZ Manager, Health Division
x7715 | mschwartz@pfsinsurance.com
RICH DANESE Manager, Health Division
x7725 | rdanese@pfsinsurance.com
AMY COHEN Support Specialist – Health
x7730 | acohen@pfsinsurance.com
DIANA VIT – Support Specialist Health
x7801 | dvit@pfsinsurance.com
LILLIAM FLOREZ Sales Support Specialist
x7802 | lflorez@pfsinsurance.com
TERESA HELD Sales Support Specialist
x7703 | theld@pfsinsurance.com
ANNUITY & LIFE SUPPORT X3302
lifesupport@pfsinsurance.com
BILL VANDERGRIFT Supervisor – Life, Annuity, & LTC
x7789 | bvandergrift@pfsinsurance.com
DAVID BARANEK Support – Life, Annuity, & LTC
x7795 | dbaranek@pfsinsurance.com
Business Processing
SUPPORT X7612
enrollments@pfsinsurance.com
DIANA BONANNI Enrollment Specialist
x7799 | dbonanni@pfsinsurance.com
KELLI BUNTZ Enrollment Clerk – Health
x7791 | kbuntz@pfsinsurance.com
RENEE ROFF Enrollments Clerk
x7796 | rroff@pfsinsurance.com
BRITTNEY WALLS Enrollment Specialist – Health
x7792 | bwalls@pfsinsurance.com
Licensing & Contracting
SUPPORT X7750
licensing@pfsinsurance.com
MARGARET DIMEMMO Supervisor – Licensing & Contracting
x7767 | mdimemmo@pfsinsurance.com
SHANTAL GONZALEZ Licensing Support Specialist
x7726 | sgonzalez@pfsinsurance.com
CASSIDY MCKELVEY Licensing Support Specialist
x7708 | cmckelvey@pfsinsurance.com
STEVIE NAGEL Supervisor – Licensing & Contracting
x7788 | snagel@pfsinsurance.com
COURTNEY SKLAR Licensing Support Specialist
x7798 | csklar@pfsinsurance.com
ASHLEY WATFORD Licensing Support Specialist
x7803 | awatford@pfsinsurance.com
Business Operations
JEN FOLKMAN Administrative Assistant
ASHLEY KOCIS Accounting Manager
x3274 | akocis@pfsinsurance.com
CYNTHIA PALO Manager of Operations
x7603 | cpalo@pfsinsurance.com
KEVIN SHIELDS, JR. Compliance Officer
x3303 | kjshields@pfsinsurance.com