Support from Your Back Office
The Support Team at Pinnacle is available to answer any and all questions you may have.
Agent Relations
HEALTH SUPPORT x7729
healthsupport@pfsinsurance.com
RICH DANESE
Manager, Health Division
x7725 | rdanese@pfsinsurance.com
AMY COHEN
Support Specialist – Health
x7730 | acohen@pfsinsurance.com
DIANA VIT
Support Specialist – Health
x7801 | dvit@pfsinsurance.com
TERESA HELD
Support Specialist – Health
x7703 | theld@pfsinsurance.com
LINDA STEINER
Support Specialist – Health
x7806 | lsteiner@pfsinsurance.com
Lilliam Florez
Support Specialist – Health
x7802 | lflorez@pfsinsurance.com
ANNUITY & LIFE SUPPORT x3302
lifesupport@pfsinsurance.com
BILL VANDERGRIFT
Supervisor – Life, Annuity, & LTC
x7789 | bvandergrift@pfsinsurance.com
MARK BOLGER
Agent Care Specialist – Life, Annuity, & LTC
x7705 | mbolger@pfsinsurance.com
Business Processing
SUPPORT x7612
enrollments@pfsinsurance.com
DIANA BONANNI
Accounting
x7799 | dbonanni@pfsinsurance.com
KELLI BUNTZ
Enrollment Clerk – Health
x7791 | kbuntz@pfsinsurance.com
BRITTNEY MILLAR
Enrollment Specialist – Health
x7792 | bwalls@pfsinsurance.com
Licensing & Contracting
SUPPORT X7750
licensing@pfsinsurance.com
CASSIDY MCKELVEY
Licensing Support Specialist
x7708 | cmckelvey@pfsinsurance.com
JENNIFER STONELAKE
Licensing & Contracting Specialist
x7803 | jstonelake@pfsinsurance.com
Jonathan Baranek
Licensing & Contracting Specialist
x7783 | jbaranek@pfsinsurance.com
Jennifer Tuscan
Licensing & Contracting Specialist
x7784 | jtuscan@pfsinsurance.com
Business Operations
JEN FOLKMAN
Administrative Assistant
ASHLEY KOCIS
Accounting Manager
x3274 | akocis@pfsinsurance.com
FRANCESCA BONANNI
Accounting
x7807 | fbonanni@pfsinsurance.com
CYNTHIA PALO
Manager of Operations
x7603 | cpalo@pfsinsurance.com
KEVIN SHIELDS, JR.
Compliance Officer
x3303 | kjshields@pfsinsurance.com