Support from Your Back Office
The Support Team at Pinnacle is available to answer any and all questions you may have.
Agent Relations
HEALTH SUPPORT x7729
healthsupport@pfsinsurance.com
MARY SCHWARTZ
Manager, Health Division
x7715 | mschwartz@pfsinsurance.com
RICH DANESE
Manager, Health Division
x7725 | rdanese@pfsinsurance.com
AMY COHEN
Support Specialist – Health
x7730 | acohen@pfsinsurance.com
DIANA VIT
Support Specialist – Health
x7801 | dvit@pfsinsurance.com
LILLIAM FLOREZ
Sales Support Specialist
x7802 | lflorez@pfsinsurance.com
TERESA HELD
Sales Support Specialist
x7703 | theld@pfsinsurance.com
ANNUITY & LIFE SUPPORT x3302
lifesupport@pfsinsurance.com
BILL VANDERGRIFT
Supervisor – Life, Annuity, & LTC
x7789 | bvandergrift@pfsinsurance.com
DAVID BARANEK
Support – Life, Annuity, & LTC
x7795 | dbaranek@pfsinsurance.com
Business Processing
SUPPORT x7612
enrollments@pfsinsurance.com
DIANA BONANNI
Enrollment Specialist
x7799 | dbonanni@pfsinsurance.com
KELLI BUNTZ
Enrollment Clerk – Health
x7791 | kbuntz@pfsinsurance.com
RENEE ROFF
Enrollments Clerk
x7796 | rroff@pfsinsurance.com
BRITTNEY WALLS
Enrollment Specialist – Health
x7792 | bwalls@pfsinsurance.com
Licensing & Contracting
SUPPORT X7750
licensing@pfsinsurance.com
MARGARET DIMEMMO
Supervisor – Licensing & Contracting
x7767 | mdimemmo@pfsinsurance.com
DANIELLE HOUCK
Licensing Support Specialist
x7726 | dhouck@pfsinsurance.com
CASSIDY MCKELVEY
Licensing & Contracting Specialist
x7708 | cmckelvey@pfsinsurance.com
STEVIE NAGEL
Supervisor – Licensing & Contracting
x7788 | snagel@pfsinsurance.com
COURTNEY SKLAR
Licensing & Contracting Specialist
x7798 | csklar@pfsinsurance.com
ASHLEY WATFORD
Licensing Support Specialist
x7803 | awatford@pfsinsurance.com
Business Operations
JEN FOLKMAN
Administrative Assistant
ASHLEY KOCIS
Accounting Manager
x3274 | akocis@pfsinsurance.com
CYNTHIA PALO
Manager of Operations
x7603 | cpalo@pfsinsurance.com
KEVIN SHIELDS, JR.
Compliance Officer
x3303 | kjshields@pfsinsurance.com