North American | New California premanent life insurance training requirement

North American | New California premanent life insurance training requirement

North American | New California premanent life insurance training requirement
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Beginning January 1, 2025, California Senate Bill 263 (SB 263) requires that resident and nonresident life agents must complete a one-time, four (4) hour training course before soliciting individual consumers to sell non-term life insurance in California.

Licensees who became licensed in 2024 and after are required to take the new one-time training. The training must be completed by January 1, 2025. Agents licensed before 2024 are also required to complete the training but will not be required to do so until the next time they renew their California license.

Please note that SB 263 imposes additional training requirements for agents that sell variable life insurance. Consult with your broker-dealer for additional information.

New Business and Policy Change Guidelines

Please note the following details regarding how this training requirement will impact your new non-term life insurance business.

  • Applications dated January 1, 2025, and after will be impacted by this new training requirement.
  • If an application is taken and the training has not been completed, the application will not be processed. It will be closed by New Business/Policy Change once this determination is made. A new application and all supplemental forms that are dated after the training has been completed will be required.

Due to the above guidelines, it is very important that this training be completed before soliciting any non-term business in 2025.

Our company accepts training through several vendors—please provide a copy of your completion certificate to Agency Services for review. For support on locating vendors please contact the California Department of Insurance or visit the California Department of Insurance website at https://www.insurance.ca.gov/.

For questions about this requirement, please contact Agency Services by phone or email:

  • Email: NAContracting@sfgmembers.com
  • Phone: 866-322-7068
For more information, contact a Pinnacle Financial Services representative today 1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881 support@pfsinsurance.com

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Care Partners | Important Update: Discontinuation of HRA Payment Program Effective February 1, 2025

Care Partners | Important Update: Discontinuation of HRA Payment Program Effective February 1, 2025

Care Partners | Important Update: Discontinuation of HRA Payment Program Effective February 1, 2025
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Thank you for your hard work and dedication throughout the 2025 Annual Enrollment Period (AEP). Your contributions were essential in our combined efforts to grow our respective businesses.

As you know, we continued to honor compensation for completing Health Risk Assessment (HRA) forms throughout 2024. We believe in and understand the value of the broker channel and made the decision to maintain the HRA payment throughout AEP so you and your teams could benefit. Now that AEP has concluded, we have made the decision to discontinue this program. This decision does not impact commission payments for new and renewing business. We will continue to stand with you and pay you for the value you bring to our company.

Effective February 1, 2025, Tufts Health Plan and CarePartners of Connecticut will no longer provide payment for completed HRA forms. We will, however, honor all HRA forms submitted to us by January 31, 2025, regardless of the member’s effective date.

Should you have any questions or need further clarification, please do not hesitate to reach out to our Medicare Broker Support team at medicarebrokersupport@point32health.org or call 833-984-2387. You can also contact your Broker Relationship Manager.

For more information, contact a Pinnacle Financial Services representative today 1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881 support@pfsinsurance.com

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Cigna | Stay compliant during OEP

Cigna | Stay compliant during OEP

Cigna | Stay compliant during OEP
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OEP do’s and don’ts

Tips and reminders to ensure you stay compliant during OEP.

The annual open enrollment period (OEP) for Medicare Advantage (MA) has officially started. OEP takes place from January 1 through March 31. During this time, individuals enrolled in an MA plan can make a one-time election to switch to another MA plan (with or without Part D coverage) or return to Original Medicare (with or without Part D coverage). 

It’s important to know what to do and what not to do during OEP. To help you stay compliant, we have put together some helpful tips below. 

To view the full Code of Federal Regulations, click here.

During OEP, you can:

Market to Medicare Advantage age-ins who have not yet made an enrollment decision

Send marketing materials when a customer requests information.

Conduct one-on-one meetings at the customer’s request.

Provide information about OEP through the call center if a customer asks.

Market to dual-eligible and LIS beneficiaries who, in general, may enroll in a standalone Part D plan once a month.

During OEP, you cannot:

Send unsolicited materials advertising or referencing OEP directly to your customers.

Purchase mailing lists or other identifying information to specifically target customers during OEP. 

Engage in or promote activities intended to target OEP as an opportunity to make further sales.

Call or otherwise contact customers who selected a new plan during AEP.

For more information, contact a Pinnacle Financial Services representative today 1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881 support@pfsinsurance.com

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United Healthcare |  New Bonus Incentive for 2025

United Healthcare |  New Bonus Incentive for 2025

United Healthcare |  New Bonus Incentive for 2025
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Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881 support@pfsinsurance.com

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Mutual of Omaha | The 4 Quarters Club is Back

Mutual of Omaha | The 4 Quarters Club is Back

Mutual of Omaha | The 4 Quarters Club is Back
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Unlock Your Earning Potential

We’re excited to officially launch Mutual of Omaha’s 2025 4 Quarters Club cash bonus program! Starting now, you have four chances to earn a 10% cash bonus-paid out quarterly! Plus, there are even more opportunities to boost your earnings with an additional 2% cash bonus!

How Many Bonuses Will You Earn?

Along with the quarterly cash bonuses, we’ll be rewarding winners with exclusive gifts every quarter as a special thank you for your commitment.

4 Quarters Club Video
View the video →

For more information, contact a Pinnacle Financial Services representative today 1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881 support@pfsinsurance.com

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Contact a Pinnacle Financial Service representative today for assistance.

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