Did you know that your MA/MAPD clients may pay a $0 copay for their diabetic supplies? Through our exclusive vendor, OneTouch® by LifeScan, they can access:

• Blood glucose meters and test strips  
• Lancets, lancing devices, and solutions

For more information, you can download our OneTouch diabetic supplies flyer. It provides information about
quantity limits, non-OneTouch supplies, and more.

What diabetic supplies can members get?

OneTouch Blood glucose meters are available, both with and without a prescription. Members can choose from multiple meters with different features, including theOneTouch Verio Reflect® Meter. 

• Members without a prescription can order meters by visiting
  onetouch.orderpoints.com. Or they can call 877-764-5390, and use order code 123AET200.
• Members with a prescription can visit local pharmacies and pay a $0 copay. OneTouch test strips are available at pharmacies with a prescription.

• Members will have a $0 copay for test strips purchased at in-network pharmacies. You can search for an in-network pharmacy at aetnamedicare.com/findpharmacy.
• Members will also pay a $0 copay if they order through the CVS Caremark® Mail Service Pharmacy service.
• For out-of-network pharmacies, members pay the full price upfront. They can then submit a receipt to Aetna to request a full reimbursement.

Reminder: The first time you log in to the new certification site, you’ll need to reset your password. Steps to reset your password.

Certification is the first step you’ll need to complete to become ready to sell our 2022 MA/MAPD and PDP products. Review how to become ready to sell.

Member Retention

Follow these steps to ensure your Medicare clients are assigned the correct primary care provider (PCP)

There are a few critical items that must be included on the enrollment application for both paper and electronic enrollments. Follow the steps below. Make sure you know where to find each item. 

1. Fill in the Provider ID

2. Fill in the Primary Care ID (e.g., Primary Care Provider ID) 

3. Check the Existing Patient checkbox if applicable

Broker Tools

Promote your in-person meetings using materials on the Aetna Medicare Marketing Studio

Let beneficiaries know about your in-person events using marketing materials available on the Aetna Medicare Marketing Studio. On the Studio, you’ll find meeting postcards and flyers to promote your in-person training.

Contact Us

We’re Here to Help!

Got questions? Just contact your local Aetna Medicare broker manager. Or, you can also contact the Aetna Medicare Broker Services Department for help at 1-866-714-9301 or brokersupport@aetna.com. Normal business hours are Monday through Friday from 8 AM – 8 PM ET.