Aetna | Ready, Set… Get Certified for 2022 AEP

June 29, 2021

2022 Aetna Medicare producer certification is LIVE 

Visit AetnaMedicareProducerCertification.com to complete our 2022 producer certification process for Aetna MA/MAPD and SilverScript PDP products. Our certification process includes AHIP and only costs $125 – that’s a $50 savings off of the AHIP retail price. 

Reminder: The first time you log in to the new certification site, you’ll need to reset your password. Steps to reset your password.

Certification is the first step you’ll need to complete to become ready to sell our 2022 MA/MAPD and PDP products. Review how to become ready to sell.

Member Retention

Easy in-store premium payment option for members

Members can pay their premium in person at their local CVS store while out running errands or picking up their prescriptions. All coupon books and monthly invoices contain a barcode giving members the ability to pay their premium at most CVS stores. This option is not available at CVS pharmacies within Target® and Schnucks®.

Follow these steps to ensure your Medicare clients are assigned the correct primary care provider (PCP)

There are a few critical items that must be included on the enrollment application for both paper and electronic enrollments. Follow the steps below. Make sure you know where to find each item. 

  1. Fill in the Provider ID

  2. Fill in the Primary Care ID (e.g., Primary Care Provider ID) 

  3. Check the Existing Patient checkbox if applicable

Broker Tools

Promote your in-person meetings using materials on the Aetna Medicare Marketing Studio

Let beneficiaries know about your in-person events using marketing materials available on the Aetna Medicare Marketing Studio. On the Studio, you’ll find meeting postcards and flyers to promote your in-person training.

Congrats to the agents who qualified for the 2021 Front Runners program

Congratulations to the 3,000+ agents who achieved 2021 Front Runner status, and to the 200 agents who achieved Elite Front Runner status. These top-selling agents qualified for this recognition program based on their sales during AEP. Learn more about the program.

Stay tuned! We’ll announce the 2022 program criteria this fall. 

Contact Us

We’re Here to Help!

Got questions? Just contact your local Aetna Medicare broker manager. Or, you can also contact the Aetna Medicare Broker Services Department for help at 1-866-714-9301 or brokersupport@aetna.com. Normal business hours are Monday through Friday from 8 AM – 8 PM ET.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881


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