Here is the list of the date changes you can expect this year:

Note: All other dates will continue the normal Wednesday and Saturday schedule.

Faster service for pending and new business

From an IT perspective, commission payouts are one of our longest running jobs. That means it can impact our customer service representatives’ ability to service pending and new business. To avoid creating those delays, we’ve decided to move to one commission cycle on these select weeks. We made this decision after careful consideration; we understand how this impacts you. Since servicing your clients is a priority for both you and us, we appreciate your flexibility during this change to better service your clients.

We’re enhancing our systems

We are working to enhance our commission systems to better serve the business we are fortunate to receive from you. We appreciate your patience and sincerely thank you for your continued business.

*Aetna Senior Supplemental Insurance includes products underwritten by: Accendo Insurance Company (ACC), part of the CVS Health® family of companies and Aetna affiliate; Aetna Health and Life Insurance Company (AHLIC); Aetna Health Insurance Company (AHIC), American Continental Insurance Company (ACI); Continental Life Insurance Company of Brentwood, Tennessee (CLI)