Aetna | Coming soon! 2024 Producer Certification

Aetna | Coming soon! 2024 Producer Certification

Aetna | Coming soon! 2024 Producer Certification
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Aetna Medicare Producer Certification kicks off on June 28 

Planning to sell Aetna Individual MA/MAPD/PDP or SNP this AEP? Aetna Medicare will have two certification options to choose from: AHIP Medicare Training and Aetna Medicare Compliance Training (no-cost certification option). 

A friendly reminder that certification is an annual requirement, so plan to certify with us on June 28 at AetnaMedicareProducerCertification.com. We look forward to working with you!

Producer certification options

AHIP Medicare TrainingCertifies producers to sell for multiple carriers, including Aetna  

  • Producers complete 8 CMS general courses and apply it toward certification for Aetna and other carriers you are appointed with
  • Producers have three (3) attempts to achieve a passing score of 90% or higher 
  • Includes knowledge checks and required test completion 
  • Available in English and Spanish
  • CE credit offered: Yes
  • Cost: $175 ($125 discounted rate if taken directly through AetnaMedicareProducerCertification.com starting June 28)

Aetna Medicare Compliance Training*Certifies producers to sell Aetna only (AHIP alternative)  

  • Producers complete the 8 CMS general courses and apply it toward certification for Aetna
  • Producers have three (3) attempts to achieve a passing score of 90 % or higher 
  • Includes knowledge checks and required test completion
  • Available in English and Spanish
  • CE credit offered: No  
  • Cost: $0 

*This no-cost certification option is specific to Aetna, is non-transferable to other carriers, and is recommended for those agents who wish to sell Aetna MA/MAPD/PDP or SNP products, exclusively. Visit AetnaMedicareProducerCertification.com.

New! Enhanced course design

You spoke – we listened! Based on your feedback, we’ve redesigned the Aetna Medicare Compliance Training to help provide an improved producer experience. Here’s an example of the changes you’ll see:

  • The Aetna Medicare Advantage and D-SNP courses have been combined into a single course.
  • The Aetna PDP course is now shorter, with a specific focus on Aetna product information, including how to use the Aetna PDP enrollment kit.
For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

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1 (800) 772-6881
support@pfsinsurance.com

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IBC | 2023 AEP Broker Kickoff Event

IBC | 2023 AEP Broker Kickoff Event

IBC | 2023 AEP Broker Kickoff Event
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2024 Medicare AEP kickoff event: Reserve your seat today!

The 2024 Medicare AEP season is just around the corner, and we invite you to “bee” our guest for our annual broker kickoff event!

Join us at the Pinecrest Country Club on Tuesday, July 18, 2023, from 5:30 – 9 p.m. If you’re one of the first 100 agents to both register and attend, you could win one of three free subscriptions to a full year of digital marketing support*!

We’ll review the many powerful things we accomplished together in the 2023 AEP season, and create some “buzz” about how we’ll be Building Extraordinary together for 2024.

Please RSV-Bee by Friday, June 30.

2024 AEP Broker Kickoff

Tuesday, July 18, 2023

5:30 – 9:00 pm

Pinecrest Country Club

101 Country Club Drive | Lansdale, PA 19446

*Independence Blue Cross will cover a one‑year subscription only. Any continuation of the support services after the one‑year subscription ends will be at the grand prize winners’ own discretion and expense.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Contact a Pinnacle Financial Service representative today for assistance.

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Nationwide | Product updates and more to support your sales

Nationwide | Product updates and more to support your sales

Nationwide | Product updates and more to support your sales
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Helping you help your financial professionals

Nationwide CareMatters Together Launch — June 12, 2023

On June 12, 2023, Nationwide® is introducing Nationwide CareMatters Together, our new linked-benefit solution offering long-term care coverage to couples or 2 individuals with an insurable interest in each other.

Designed for couples ages 30 to 70, Nationwide CareMatters Together offers policy owners the flexibility to use their pool of LTC benefits entirely by 1 person or shared between the 2 insureds in any combination.

CareMatters Together offers a shared pool of benefit dollars with multiple guarantees: level premium, cash indemnity LTC benefit, second-to-die death benefit, and a full waiver of premium when LTC benefits are being paid.

As with all CareMatters products, the LTC benefit is cash indemnity; that is, Nationwide pays the full monthly LTC benefit and places no restrictions on how the benefits are used. This helps clients pay for their long-term care the way they want it.

Learn more about the launch here.

Nationwide CareMatters® II Product Updates – June 12, 2023

Beginning June 12, 2023, Nationwide is implementing a price improvement across all scenarios for the current CareMatters II product. There will be a price decrease for all scenarios, which varies by the characteristics of the case.

In addition, to make CareMatters II more accessible to more clients, Nationwide is lowering the current minimum LTC benefit from $2,500 a month to $1,500 a month. WI, SD, and VT require higher minimums.

Please see the attached for more details and the applicable states where this change is taking effect.

Nationwide YourLife CareMatters® (NY) – Rate class update

Effective June 12, 2023, all CareMatters applicants in New York will receive Preferred rate classes. From that date the Single rate classes will no longer be offered. Preferred rate classes are equal to the Couple rates, and all applicants will be eligible for these rates, regardless of marital, civil union, or domestic partnership status. Policies issued on or after June 12, 2023, will receive Preferred rate classes.

The only available classes will be:

  • Preferred Nontobacco
  • Preferred Tobacco

You will continue to see the Couple rate classes referenced on the Life Pending Tracker, but customer-facing communications will display as Preferred.

Another 0.25% fixed rate increase in Nationwide IUL and VUL products effective July 1, 2023

Thanks to Nationwide’s strength and stability, a better interest rate environment and continued customer focus, our policyholders will soon benefit from another increase in our IUL and VUL fixed interest crediting rates. On April 1, 2023, we raised the rate by 0.25% in our 2020 IUL products. Now we are again increasing the fixed rate by 0.25% but this time across all our IUL and VUL products. Effective July 1st, 2023, the new fixed interest rates will be:

Currently selling products

Nationwide IUL Accumulator II 2020 & IUL Protector II 2020: 3.00%

  • New York only — Nationwide YourLife IUL Accumulator & IUL Protector: 2.75%
  • Nationwide Survivorship IUL 2020: 3.00%
  • Nationwide VUL Accumulator and VUL Protector: 2.75%

Products closed to new business

  • Nationwide IUL Accumulator II and IUL Protector II (2018): 2.75%
  • Nationwide YourLife IUL Accumulator and IUL Protector (2015): 2.75%
  • Nationwide YourLife IUL (2011): 3.25%
  • Nationwide Survivorship IUL (2019): 2.75%

Nationwide® Guaranteed Level Term We offer more — at a competitive price (2015): 2.75%

Check out our revamped marketing materials! You’ll see that our Nationwide® Guaranteed Level Term life insurance costs less than you may think, and you get more than you might expect. Get the details in Why Nationwide for term, Nationwide Guaranteed Level Term case study, and Your home is your family’s foundation — term mortgage brochure.

Now available: Three new forms for DocuSign

Nationwide is always striving to make it even easier for you to do business with us. Now, submitting Life business electronically to Nationwide is more convenient than ever, with three new forms available that you can partially complete for your clients. You now have access to these additional forms with DocuSign capabilities:

  • Life Application for Change of Beneficiary Designation (LAFF-0119AO)
  • Request for Designation of Owner and/or Contingent Owner (Life-1112)
  • Request for Change of Name or Address (VLOB-0179)

These forms will follow the same processes as currently available forms with DocuSign capabilities.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Anthem | CMS Announces Marketing and Communication Changes

Anthem | CMS Announces Marketing and Communication Changes
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It’s time to review marketing guidance in preparation for AEP 2024.

CMS recently published its 2024 Policy and Technical Changes which includes new marketing and communication regulatory requirements. These changes impact all agencies and brokers selling Medicare Advantage and/or Part D plans.

We are sharing this information to ensure you are aware of the impacts to your marketing and selling strategies, and so you can make the necessary changes to be in full compliance with AEP 2024.

Don’t delay as these changes are applicable to all 2024 marketing and communications beginning September 30, 2023.

We will share additional information as it becomes available.

Need more information or have questions?
Contact your Regional Sales Manager.

Our Medicare Agent Support team is also available to answer your questions. Email medicareagentsupport@anthem.com or call 1‑800‑633‑4368

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Wellcare Insider: Important Updates and Reminders

Wellcare Insider: Important Updates and Reminders

Wellcare Insider: Important Updates and Reminders
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important Updates and Reminders for Wellcare Agents

Welcome to the latest edition of Wellcare Insider, your source for important updates and reminders to help you provide excellent service and grow your business.

Today’s edition has information on the following topics:

  • Medicaid Redetermination – Resources to assist you in helping members
  • SEP Duration Reminder – Recent change does not apply to Part C or Part D
  • Broker Support Options – Convenient ways for you to find quick solutions

Medicaid Redetermination Resources

Wellcare members at risk of losing their Medicaid coverage through the recently reinstated redetermination process will need your help to obtain new coverage and maintain continuity of care. Redetermination processes are well under way in all states, and up to 15 million individuals are at risk of losing coverage.

Take a moment to review the helpful information on our Redetermination Resource Page.

Be sure to view the Redetermination Broker Training Video, providing a comprehensive overview of redetermination procedures, as well as helpful guidance on how to best assist members in your role as trusted advisors throughout the process.

SEP Extension Clarification

As recently communicated, following a compliance review of the language contained within the recent CMS ruling regarding Special Enrollment Periods (SEP) for disaster/emergency, necessary clarification was made pertaining to the availability of extensions.

What you need to know

The six-month extension granted under the revised CMS ruling only applies to a member’s Initial Election Periods for Medicare Part A & B entitlement. Medicare Parts C & D are not included in this revision.

What you should do now

Visit Special Enrollment Period (SEP) – FEMA / State Declarations to view the complete list of current SEP declarations, as well as those having expired within the last six months. All expiration dates have now been updated to reflect the correct enrollment period. SEPs listed as currently active may present enrollment opportunities up until their listed expiration dates.

Broker Support Options

We’re committed to your success and understand that when you have questions, you need answers quickly. To expedite your service needs, we’ve invested in broker support options that conveniently provide you with expertise and help whenever you may need it.

  • Centene Workbench – Your dedicated online Broker Portal is available whenever you need it, with 24/7 support. Log in to Centene Workbench through your Single Sign On portal and enjoy access to information related to licensing, appointments, applications, enrollments, and sales compensation – as well as the ability to submit a support ticket anytime you may need.
  • Local Broker Support – Your Regional Agency Managers and Directors are ready and able to help you succeed. Reach out to your market agency for expertise within your local area.
  • Dedicated Broker Support Team – Our broker support call center is available with personalized knowledge, guidance, and white-glove processes for all your business needs. Connect with a knowledgeable support team member by calling 1-866-822-1339, Monday – Friday, 8 a.m. – 8 p.m. EST.

We’re continually reviewing and updating our broker support processes with an eye toward providing you the very best resources and help. Trust us to continue working hard to provide everything you need to succeed as we move into the 2024 sales season and beyond.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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