IBX | The Medicare Prescription Payment Plan (M3P)

IBX | The Medicare Prescription Payment Plan (M3P)

IBX | The Medicare Prescription Payment Plan (M3P)
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New for 2025! The Medicare Prescription Payment Plan (M3P)

What is the Medicare Prescription Payment Plan?

The Medicare Prescription Payment Plan is a new payment option that works with your client’s current prescription drug coverage to help them manage their out-of-pocket Part D drug costs by spreading the costs across the calendar year (January–December) instead of paying the full amount at the pharmacy or through mail order. It can help your clients manage their monthly expenses, but it doesn’t save your clients money or lower their total drug costs.

Starting in 2025, any of your clients with Medicare prescription drug coverage can use this payment option to pay for covered Part D drugs. All IBX MAPD plans offer this payment option. Participation is voluntary, and there is no cost to participate. There are no fees or interest charged under the program.

How it works

Your client’s must first opt into the program. When they fill a prescription for a covered Part D drug, they won’t pay their pharmacy (including mail order and specialty pharmacies). Instead, they will get a bill each month from IBX Medicare.

Even though they won’t pay for their drugs at the pharmacy or when receiving their mail-order delivery, they are still responsible for the costs. If they want to know what their drug will cost before they take it home, they can call the number on the back of their IBX ID Card or ask the pharmacist.

How to opt in to the program

Your client must opt in to take advantage of the program, which you will be able to do beginning October 15, 2024.
It is your responsibility as their agent to advise them of the program and CMS defines anyone who “likely to benefit” as paying $600 or more in prescription drug costs a year.

Phone

You can call our Member Help Team.

  • Keystone 65 HMO: 1-800-645-3965 (TTY/TDD: 711), seven days a week from 8 a.m. to 8 p.m.
  • Personal Choice 65SM PPO: 1-888-718-3333 (TTY/TDD: 711), seven days a week from 8 a.m. to 8 p.m.

Online

By mail: IBX

Download our paper form and mail it to:

Keystone 65 Rx or Personal Choice 65 Rx
PO Box 7799
Philadelphia, PA 19101-7799

By fax: IBX

Download our paper form and fax it to 1-888-289-3029 or 215-238-7960.

Member Materials, Communications, and Outreach

  • IBX newly enrolled or members who change plans during the Annual Enrollment Period will receive a paper copy of the form within their 2025 Welcome Kit.
  • Any current IBX member who meets the CMS defined “likely to benefit” $600 amount will receive communications from their health plan to educate them on the payment plan and provide options on how to enroll into the payment plan.
  • During November, IBX Member Help Team representatives will make outbound calls to member. During our attempt to outreach, members who are likely to benefit will be notified of the payment plan and ways to enroll into the payment plan. They will be provided the option to enroll with the Member Help Team representative over the phone during that same phone call.
  • Resources and more information about the IRA are available online at ibxmedicare.com/ira.
For more information, contact a Pinnacle Financial Services representative today 1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881 support@pfsinsurance.com

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Contact a Pinnacle Financial Service representative today for assistance.

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IBX | The Medicare Prescription Payment Plan (M3P)

IBC | Information for November Renewals, Invoice Payment Reminders, Medicare Business Updates

IBC | Information for November Renewals, Invoice Payment Reminders, Medicare Business Updates
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Independence Edge

PLATFORM TRANSITION

Important information for clients renewing in November

Please review this important information as you prepare your clients to renew in November to transition to our enhanced operating platform

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PLATFORM TRANSITION

Reminder: Invoice payment guidelines and member ID cards

In support of our ongoing transition activities, it’s important to remember best practices and requirements for submitting payments. In addition, please review a reminder regarding our member ID cards.

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MEDICARE

Updates: Webinars and collateral to prepare for AEP

Please review these helpful resources that will assist you in getting set for the upcoming AEP season!

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For more information, contact a Pinnacle Financial Services representative today 1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881 support@pfsinsurance.com

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Contact a Pinnacle Financial Service representative today for assistance.

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IBX | Dental Portfolio, Platform Transition Updates and Reminders, Copay Card Update, Medicare Business, NABIP Webcast

IBX | Dental Portfolio, Platform Transition Updates and Reminders, Copay Card Update, Medicare Business, NABIP Webcast

IBX | Dental Portfolio, Platform Transition Updates and Reminders, Copay Card Update, Medicare Business, NABIP Webcast
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FULLY INSURED GROUPS

New Independence Blue Cross (IBX) Dental available July 1

We are excited to announce the launch of our new dental portfolio and network, available to all fully insured group businesses.
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PLATFORM TRANSITION

Updates and reminders for July renewals

As you prepare your July renewals to transition to our enhanced operating platform, please review these helpful updates and reminders.
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Updates and reminders for August renewals

As you prepare your August renewals to transition to our enhanced operating platform, please review these helpful updates and reminders.
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Temporary member ID cards for clients transitioning in July

For clients renewing in July, IBX will mail temporary ID cards to all members that will enable uninterrupted access to care for all members.
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Sign up for our Platform Transition Training for Producers

To help ease the transition of migrating customers and answer questions around what to expect, we’ll be hosting a Platform Transition Training for Producers on the IBX Experience Series for Client Advisors. This training will air Thursday, June 27, at 10 a.m.
REGISTER

FULLY INSURED BUSINESS | RX

Enhanced Copay Card program issue and correction

We were recently informed of a coding issue related to the Enhanced Copay Card program. This issue has been resolved, and mailed outreach is occurring to impacted membership.
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Enhanced Copay Card program issue and correction

June updates: Broker Kickoff, retail opportunity, webinar

Please review these important updates regarding our 2025 AEP Medicare Broker Kickoff, ShopRite retail opportunity, and Patina and Agent Methods webcast.
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ALL SEGMENTS

Reminder: Join us for our live NABIP webcast event

On June 26 from 9:30 to 10:30 a.m., IBX will host a virtual event for NABIP to discuss the improvements and strategies of cost management in today’s health care market.
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For more information, contact a Pinnacle Financial Services representative today 1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881 support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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IBX | Dental Portfolio, Platform Transition Updates and Reminders, Copay Card Update, Medicare Business, NABIP Webcast

IBX | Inflation Reduction Act webinar and member benefit updates

IBX | Inflation Reduction Act webinar and member benefit updates
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Inflation Reduction Act and member benefit updates

Inflation Reduction Act

Stay informed about the changes that will impact your clients and your business. The Inflation Reduction Act (IRA) is intended to address key administrative priorities that will impact the climate, taxes, and health care. Independence Blue Cross (IBX) and our Medicare sales team are here to help and prepare you for the changes.

Medicare Meet-up

Please join us on Tuesday, April 23, 2024 at 11 a.m. to 12:30 p.m. to learn more about the IRA, key changes made to Medicare Part D, what is the Medicare Prescription Payment Plan (MP3), how the Part D $2000 max out-of-pocket is administered, and your role in this sweeping change.

Register Today!

IBX is required by the Centers for Medicare & Medicaid Services (CMS) to diligently send communications to beneficiaries that can benefit from the changes made by the IRA. As members become aware of the changes, they are more acceptable to the changes when it comes time for retention and new enrollee conversations.

Member communication

Independence Health Rewards

Independence Health Rewards go live on April 1. This program makes it easy — and extra rewarding — to stay healthy for members on our Medicare Advantage plans. Members can start earning rewards by taking advantage of specific health and wellness activities from now until December 31, 2024.

Connect with your clients to remind them that you’re there for them and inform them how to get rewarded for staying healthy through Independence Health Rewards. Review the Independence Health Rewards program documents, which members received via direct mail.

GeoBlue

Many of your members and prospects now have more time, financial ability, and the desire to explore the world. So, they should have the option to protect themselves if they become sick or injured while traveling abroad by purchasing international health plans. GeoBlue provides peace of mind to world travelers and ex-pats living a global lifestyle by providing access to an elite network of providers, innovative mobile and online tools, the convenience of telemedicine tools, and exceptional customer service.

Through our connection with GeoBlue, you can get appointed today and provide your members the opportunity to shop individual products from GeoBlue for peace of mind while traveling.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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IBX | Dental Portfolio, Platform Transition Updates and Reminders, Copay Card Update, Medicare Business, NABIP Webcast

IBX | RX Cost Management, Multi-factor Authentication, Platform Transition Webcast, & More

IBX | RX Cost Management, Multi-factor Authentication, Platform Transition Webcast, & More
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Independence Edge

News for Primary Agents
Producing Agents will receive this version of Edge on Monday.

Top specialty drug spend in 2023 and cost management efforts

In the first quarter of each year, Independence generates a report based on all specialty drug claims from the previous year. Compiling this data helps us recognize new trends, determine the effectiveness of our current management strategies, make strategic refinements (if necessary), and identify opportunities for future cost‑containment pursuits.
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Multi‑factor authentication update

Beginning March 25, we will be implementing a new cyber security measure that requires all Sales Portal users and Employer Portal users to enter a six‑digit multi‑factor authentication code when accessing these applications with their existing User ID and Passwords.
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IBX Experience Series for Client Advisors: Platform transition updates

Join us for the next IBX Experience Series for Client Advisors on March 27 at 10 a.m. This episode will cover important details for our upcoming platform transition. To register, click here and stay tuned for more details!

April 1 updates to Value and Select Program formularies

The Value and Select Drug Program formularies are updated quarterly. Lists with the changes for April 1 are available now.
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Medicare updates: PowerPortal and Longform overview

Please review updates to the permissions in the PowerPortal, along with a helpful video to ensure that you have all the information you need to effectively sell and retain business.
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Healthy You!

Check out the latest issue of Healthy You!, our monthly newsletter of reliable, engaging information that educates members on a variety of health and well‑being topics.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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