PLATFORM TRANSITION

Updates and reminders for July renewals

As you prepare your July renewals to transition to our enhanced operating platform, please review these helpful updates and reminders.
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Updates and reminders for August renewals

As you prepare your August renewals to transition to our enhanced operating platform, please review these helpful updates and reminders.
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Temporary member ID cards for clients transitioning in July

For clients renewing in July, IBX will mail temporary ID cards to all members that will enable uninterrupted access to care for all members.
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Sign up for our Platform Transition Training for Producers

To help ease the transition of migrating customers and answer questions around what to expect, we’ll be hosting a Platform Transition Training for Producers on the IBX Experience Series for Client Advisors. This training will air Thursday, June 27, at 10 a.m.
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FULLY INSURED BUSINESS | RX

Enhanced Copay Card program issue and correction

We were recently informed of a coding issue related to the Enhanced Copay Card program. This issue has been resolved, and mailed outreach is occurring to impacted membership.
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Enhanced Copay Card program issue and correction

June updates: Broker Kickoff, retail opportunity, webinar

Please review these important updates regarding our 2025 AEP Medicare Broker Kickoff, ShopRite retail opportunity, and Patina and Agent Methods webcast.
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ALL SEGMENTS

Reminder: Join us for our live NABIP webcast event

On June 26 from 9:30 to 10:30 a.m., IBX will host a virtual event for NABIP to discuss the improvements and strategies of cost management in today’s health care market.
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