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Humana | New Multicultural Enhancements to the Find a Doctor Tool!

Humana | New Multicultural Enhancements to the Find a Doctor Tool!

Humana | New Multicultural Enhancements to the Find a Doctor Tool!
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SALES TECHNOLOGY TOOLS

The Find a Doctor tool is now available in Chinese and Korean!

Agents,

Humana is committed to enabling members personalized, accessible care. We know finding the right doctor is a key part of that. That’s why we’re excited to share that in addition to the existing Spanish version, Find a Doctor Tool is now also available in Chinese and Korean. Please note that this specific update will appear on the Medical and Dental Finders tools only.

How to change language preference within the tool:

  1. Access the Find a Doctor Tool.
  2. Select from Español, Korean or Chinese from the language drop-down on the right top navigation bar.
  3. Once selected, the user can utilize the Find a Doctor Tool in their preferred language.

We are committed to continuing to expand the ways we can support you as you help bring human care to multicultural communities.

Humana has introduced a suite of first-class technology tools designed to help make things easier and more efficient for today’s Agents.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Contact a Pinnacle Financial Service representative today for assistance.

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Humana | New Multicultural Enhancements to the Find a Doctor Tool!

Humana | Why you’ll want to attend the Veterans’ Healthcare Webinar

Humana | Why you’ll want to attend the Veterans’ Healthcare Webinar
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Tune in to the Veterans 2021 Webinar

Veterans are important to the health of our communities and our nation. This webinar will give you the tools and resources you need to go above and beyond for them.

 Join us on June 2

Veterans’ Healthcare Webinar

10 a.m. PT | 11 a.m. MT | 12 p.m. CT | 1 p.m. ET

 

What you can expect to learn

This webinar is a great chance to learn how to connect with service members in your community. Hear from trusted experts about how you can:

 

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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Contact a Pinnacle Financial Service representative today for assistance.

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Humana | New Multicultural Enhancements to the Find a Doctor Tool!

Humana | 2021 Compliance Communication – Insulin Savings Program (ISP)

Humana | 2021 Compliance Communication – Insulin Savings Program (ISP)
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The Insulin Savings Program

Humana is excited to participate in the CMS Part D Senior Savings Model through our Insulin Savings Program (ISP).  This program allows for affordable, predictable insulin costs and builds on Humana’s Bold Goal of improving the clinical and social health outcomes of our members.

It is important for licensed sales agents to understand how the Insulin Savings Program works, who is eligible, and what Humana plans to participate in the program. Failure to properly explain aspects of the Insulin Savings Program can lead to member complaints to both Humana and Medicare as well as corrective action, member dis enrollment from the plan, and/or potential commission chargebacks.

The Part D Senior Savings Model

It is important for agents to understand that CMS requires that the Insulin Savings Program is first introduced as the “Part D Senior Savings Model”.  When speaking to members or prospective members, licensed sales agents must introduce this program as “The Part D Senior Savings Model”, which Humana calls the Insulin Savings Program, and may then refer to the program as the Insulin Savings Program throughout the remainder of the presentation.

How the Insulin Savings Program Works

There are 25 select insulins on the ISP formulary which are manufactured by Novo and Sanofi.  Participating insulins will be listed within the Rx Calculator with the Insulin Savings Program listed as one of their parameters.

For each select insulin, eligible members will automatically pay no more than:

  •  $35.00 for a 1-30-day supply,
  • $70 for a 31-60 day supply, and
  • $105.00 for a 61-90-day supply. 

This price extends through the first three stages of the Part D prescription drug benefit (deductible, initial coverage and coverage gap). Note: Because insulin pens and vials are sold in specific package sizes that cannot be broken apart (e.g. 5 pens per box), the member may not be able to get an exact 30-day or 90-day supply based on how much they use each day.

Insulins administered with a pump are NOT ELIGIBLE because they are paid through the Part B benefit.

Who is Eligible for the Insulin Savings Program

All Medicare enrollees on participating plans (except those on a Low-Income Subsidy, receiving “Extra Help”, DSNP, or Group Medicare plans) who are prescribed a Part D select insulin are eligible for ISP. Those taking Part D select insulins on participating plans will automatically have access to set copays in the first 3 Part D benefit stages.

Which Plans are Participating

Humana has many plans participating in the Insulin Savings Program for 2021, including 268 MAPD plans and the Premier PDP. For MAPD, primarily non-DSNP HMO plans are participating, but there are some PPOs participating and some HMOs that are not participating.  Use the link above to determine which plans are participating.

Marketing the Insulin Savings Plan

For those consumers who are on an insulin regimen and use one of the 25 select insulins included in the program, the Insulin Savings Program can be a strong selling point for licensed sales agents in both bringing new members into a participating Humana plan as well as retaining existing members by finding them a participating plan in their service area.  As a reminder, outside of AEP, beneficiaries must qualify for a valid election period to make enroll in or change a Medicare Advantage or Prescription Drug plan. In addition, keep in mind not all beneficiaries will have a Humana participating plan in their service area.

TRAINING

Want to know more about the Humana Insulin Savings Program? Log in below and access the training on MarketPoint University.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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Humana | New Multicultural Enhancements to the Find a Doctor Tool!

Humana | Review Agent of Record Protection Pledge resources

Humana | Review Agent of Record Protection Pledge resources
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Connect your clients with the right medicare plan

It’s important to find the right healthcare plan for your clients. With the Agent of Record (AOR) Protection Pledge*, you can be confident that your AOR status—and your corresponding renewal commissions—are protected in many scenarios.

To learn more about how to support your existing clients when they need to make a like-to-like plan change, check out the Agent of Record and Plan-to-Plan Resource Guide.

Make sure to check out these client retention resources:

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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