2024 Wellcare Annual Certification Training (ACT) – Available Now!

Annually, brokers are required to complete certification requirements in order to market and sell Medicare Advantage products. We are pleased to release the 2024 Wellcare Annual Certification Training! 

Here are some highlights of this year’s Wellcare ACT:

• The combined course certifies you to market and sell all 2023 and 2024 Wellcare Medicare product offerings.
• Review of key product information and updates for 2024, accessible within the course with a link to plan level details at wellcarefirstlook.com.
• New for 2024 is the inclusion of knowledge check questions throughout the course to prepare you for the final mastery exam.
• Unlimited attempts to successfully complete the final mastery exam, and its open book!
• AHIP and ACT transcripts are available from one location through the Centene Learning Center.

Please view the Training and Certification Requirements page for detailed instructions on the training certification process, including how to access the training site, ACT passing requirements, and helpful tips for completing the Wellcare ACT Mastery Exam.

Training Resources:

• Centene Learning Center User Guide
• Training and Certification Requirements

2024 Wellcare Contracting Recertification – Available beginning 2 pm EDT

To ensure our broker partners are always up to date with contractual agreements, we have built an acknowledgment feature within the Centene Workbench portal that enables you to review and acknowledge a summary of changes to the previously signed Centene Medicare Third Party Marketing Entity (TPME). In addition, you will also be prompted to attest your information on file is current and/or make changes where needed. 

Beginning July 11, 2023, as part of the 2024 Annual Certification Requirements, brokers who are currently contracted with Wellcare will receive a new 2024 Recertification workflow within Centene Workbench.

Completing 2024 Recertification case in Centene Workbench:

• Access by logging into your portal via the Single Sign-On portal, and select the My Credentials section.
• Select My Certification Cases.
• You will be prompted to (1) verify Demographic, Payment Information, and Selling States and (2) sign the 2024 TPME Agreement and W9. Please Note: Licensed Only Agents and Dual Assignment Agents will not be prompted to update payment information. All agencies in addition to their principle 2024 TPME require a signature and 2024 TPME agreement. Please ensure if applicable, your agency also has a 2024 TPME signed. 

Please view the 2024 Contract Recertification Step-Action document for detailed instructions on the contracting recertification process.