MassMutual Ascend | Welcome

October 3, 2022

Taking financial futures Taking financial futures

Great American Life is now MassMutual Ascend

Today’s the day! We’re excited to share with you that our brand as MassMutual Ascend is officially live.

As MassMutual Ascend, our promise is simple: To elevate annuities by rooting everything we do in a culture of service. Whether it’s simplifying processes or streamlining support, we go above and beyond for you and your customers.

Here’s what you can expect from our commitment to always go above and beyond as MassMutual Ascend:

Taking transparency above and beyond
Finding a product that fits your client’s personal situations and future goals is important. At MassMutual Ascend, we focus on providing transparent and easy-to-understand products designed with your client’s needs in mind.

Taking service above and beyond
Everything we do is rooted in a culture of service. We simplify customer support by giving you and your clients what you need when you need it. We seek to provide an accessible experience – from purchasing an annuity to finding account information, we want you and your clients to feel in control every step of the way.

Taking financial strength above and beyond
We want to simplify your clients’ financial goals by always backing them with ratings they can count on. At MassMutual Ascend, we’re here to provide you and your clients with financial confidence for many years to come.

Important things to know:

  • Our marketing materials and forms are now updated with our new logo. We will continue to accept the previous versions of forms with our Great American Life logo through October 28, 2022. If a previous version is submitted after this date, paperwork will be considered Not In Good Order (NIGO) and could result in processing delays.
  • Our websites have a new look! In addition, the URLs have changed. You can find everything you need to manage your business at MMAscendConnect.com. Your clients will now visit MassMutualAscend.com to log into their accounts. 
  • As a reminder, if you do business in Mississippi or Nevada, please refer to this document for important information regarding forms and marketing materials.
  • See today’s press release if you’d like to learn more about our name change.

Watch this short video to get to know MassMutual Ascend

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881


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