Aetna | AEP Updates and Wrap-Up Information
As we head into the last part of AEP, we want to thank you for all of your hard work and partnership. We’re excited about the feedback we’re hearing from all of you. That said, we’ve received a number of questions about some of our new benefits and plans. In this email, we want to make sure you have the comprehensive information you need to support your clients and help them get the full value of their plan. Specifically, we’ll address:
- Fitness reimbursement benefit
- High-value provider bonus benefit
- Reminders for narrow network plans
- Finishing AEP strong: Ensure all enrollments are processed
Fitness Reimbursement Benefit Clarification
In 2024, some non-SNP Aetna Medicare plans offer a fitness reimbursement benefit. With this benefit, members can be reimbursed for eligible activities and supplies that improve fitness and health outcomes.
To ensure you and your clients understand how this benefit works, we’ve created a new guide. It provides clarity on the reimbursement process.
We’ve also updated our broker flyer on this benefit. Be sure to check out the new version.
Help Clients take Advantage of the new High-Value Provider (HVP) Bonus Benefit
In 2024, some plans offer a new HVP bonus benefit. With these plans, eligible members can receive increased funds loaded onto their Extra Benefits Card by selecting a primary care provider (PCP) from a designated HVP group.
Please ensure your clients know they must select a PCP from one of these HVP groups as one of the requirements to receive this benefit.
Remember, you can find a list of participating HVP providers on Producer World. These providers appear with a special indicator in most provider search tools.
Clients who’ve already enrolled in one of these plans can call Member Services to add or update their PCP on file to an HVP.
