December 19, 2022
Wishing you and your family and friends a happy and healthy holiday season!
Thank you for partnering with us during AEP and for your ongoing commitment to our Medicare members. Enjoy the holidays!

Overview of the Medicare Advantage Open Enrollment Period
During the Medicare Advantage OEP, which runs from January 1 to March 31, beneficiaries who are enrolled in an MA/MAPD plan have a one-time opportunity to change plans. This election period is not available to those with Original Medicare or those enrolled in a standalone Prescription Drug Plan. Learn how you can assist your clients during OEP and review important do’s and don’ts.
What to expect for commission payout of 2023 AEP Medicare business
Commission payout for 2023 AEP will begin to transfer to bank accounts on January 4. To review future payment dates, see the 2023 Individual Medicare commission payout schedule on Producer World under the Compensation tab.
Take our broker survey: Your feedback matters!
This is your opportunity to tell us about the interactions with your Aetna Broker Manager, what you gain from working together and what types of activities you find most helpful. This feedback helps us create a better experience for you as an Aetna Medicare broker in 2023. Your participation is anonymous. Start now.
Marketing
Remember, you can cross-sell all year long! Learn how cross-selling can help you grow your business
Cross-selling is bundling together products that meet a customer’s interest or need. Often called portfolio selling, you can customize a package of plans to meet your clients’ needs. Not only does it helps your customer loyalty, it can also grow your business. Get tips from the pros! Watch new episodes focused on cross-selling from our video podcast series Successful Sales Solutions.
- 8 mins): How cross-selling can successfully increase your business
- (7 mins): Top tips for agents and brokers on how to cross-sell
- (13 mins): What do we mean by conversion? How is that different from cross-selling?
Contact us
Holiday hours for Broker Services
- Monday-Friday: 8 AM – 8 PM
- Closed: Monday, December 26, 2022, for Christmas
- Closed: Monday, January 2, 2023, for New Years
We’re here to help!
For questions or support, please contact Aetna Medicare Broker Services at 1-866-714-9301 or brokersupport@aetna.com. Plus, you can also contact your local Aetna Medicare Broker Manager.
1 (800) 772-6881 x7731 | sales@pfsinsurance.com
Contact a Pinnacle Representative if you have any questions.
1 (800) 772-6881
support@pfsinsurance.com
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