Wellcare | Sales Compensation

Wellcare | Sales Compensation

Wellcare | Sales Compensation
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Wellcare Realigns Health Risk Assessment Program Effective

April 1, 2024

To support quality improvement, retention, and effectuation initiatives, Wellcare will change its payment of all D-SNP and C-SNP Health Risk Assessments (HRAs) to effectuation versus submission effective April 1, 2024.

This change applies to D-SNP and C-SNP HRAs completed in both Ascend and Sunfire on or after April 1 and for members with an effective date of May 1 and forward. Additionally, Wellcare will update its administrative payment amounts effective on the same date.

Key Change Highlights 

WellCare’s new plan will change the current administrative payment amounts to:

  • $150 for Special Needs Plans (D-SNPs and C-SNPs) HRA completion payments on effectuated members for 1099 partners.
  • Removal of payment for non-SNP HRA completion.

HRAs can be completed up to 90 days after the application submission date. 

Learn More

For HRA program questions, please take a few moments to view our helpful HRA Announcement Video and Transcript and review the HRA Program Realignment FAQ.

If you have additional questions about this change, please contact your local Sales Leader.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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Wellcare | Sales Compensation

Wellcare | Realignment of Health Risk Assessment Program Effective April 1, 2024

Wellcare | Realignment of Health Risk Assessment Program Effective April 1, 2024
Comments

To support quality improvement, retention, and effectuation initiatives, Wellcare will change its payment of all D-SNP and C-SNP Health Risk Assessments (HRAs) to effectuation versus submission effective April 1, 2024.

This change applies to D-SNP and C-SNP HRAs completed in both Ascend and Sunfire on or after April 1, and for members with an effective date of May 1 and forward. Additionally, Wellcare will update its administrative payment amounts effective on the same date.

Key Change Highlights 

Wellcare’s new plan will change the current administrative payment amounts to:

  • $150 for Special Needs Plans (D-SNPs and C-SNP) HRA completion payments on effectuated members for 1099 partners.
  • Removal of payment for non-SNP HRA completion.

HRAs can be completed up to 90 days after the application submission date. 

For helpful HRA program questions, please review the HRA Program Realignment FAQ. If you have additional questions about this change, please contact your local Sales Leader.

As always, thank you for your valued partnership!

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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Wellcare | Sales Compensation

Wellcare | Spendables Benefit Tips

Wellcare | Spendables Benefit Tips
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The Wellcare SpendablesTM benefit card provides a convenient way for your members to access a variety of supplemental benefits with one easy-to-use card. To help you better assist your members with this important benefit we’ve gathered a collection of helpful tips for you to utilize when providing guidance to your members.

Topics covered in today’s tips :

  • In Store Purchases – Find retailers & use the Spendables card in-store.
  • Gas Pay-at-the-Pump – Guidelines for convenient fuel payment.
  • No card? No Problem – Access benefits without a physical card in hand.

Retail Purchases

When using the Wellcare SpendablesTM card for covered items and services in stores, verifying the in-network status for the retailer, and following a few tips for ease of card use will help members avoid frustration during the transaction:

  • The Wellcare SpendablesTM retail network through Solutran is robust, with over 55,000 stores participating. Throughout the year stores may move in and out of the network. The Wellcare Spendables Card Store Finder feature is the best source for accessing current participating retailers in a member’s local area. The Store Finder is also available within the Healthy Benefits Plus app.
  • Wellcare SpendablesTM cards may only be used for covered items and services. The cards cannot be used to receive cash back.
  • The PIN number for the member’s card is the last 4 digits on the card. This number cannot be changed.
  • When using their card at a participating retailer for a covered purchase, your members should be instructed to try both swiping the card and scanning the barcode. If both methods fail, the cashier should be asked to manually scan the barcode on the back of the card.

Gas Pay-at-the-Pump Transactions

By following a few simple guidelines your members will enjoy a seamless experience when using their SpendablesTM card to purchase fuel.

  • Members must pay for gas at the pump, instead of inside the gas station at the register.
  • Not all gas stations accept the Wellcare SpendablesTM card.
  • Gas pumps at a few outlets, including some Walmart, Sam’s Club, and Kroger locations are experiencing declines depending on how the card transactions are set up for processing. Solutran is aware of this issue and is working to address it long-term.

Preferred gas stations for ease of use include:

  • Speedway
  • ‌Chevron
  • ‌Kwik Trip
  • ‌Exxon
  • ‌Arco
  • ‌Marathon
  • Shell
  • ‌Circle K
  • ‌Sunoco
  • ‌Murphy
  • ‌BP
  • ‌Texaco

Accessing Benefits Without the Card Present

Members can use their benefit dollars without having their Wellcare SpendablesTM card in hand using several methods:

  • Call the Healthy Benefits Plus Customer Service Support number, 855-744-8550, and a representative can order on their behalf.
  • Register their card through the Healthy Benefits Plus web portal and place orders online.
  • Download the Healthy Benefits Plus mobile app and use the barcode to shop in-store at participating retailers.
  • Use the Healthy Benefits Plus mobile app to make in-store purchases via the digital card located within the app.

Please keep in mind that physical card delivery takes 10-14 business days. The member’s card will come in a white envelope labeled “Introducing Wellcare Spendables™”.

For more information about the Wellcare SpendablesTM benefit, please review the Wellcare Spendables FAQ resource.

As always, thank you for your continued partnership!

 

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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Wellcare | Sales Compensation

Wellcare | Product Pointers – 2024 Key Highlighted Plans

Wellcare | Product Pointers – 2024 Key Highlighted Plans
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Wellcare 2024 Push Plans

2024 Key Highlighted Plans

With plans and products now offered nationwide, Wellcare continues to provide competitive benefit options that meet the needs of a wide variety of beneficiaries.

Take a few moments to review the key selling features of our 2024 Push Plans by state and learn how they complement unique beneficiary needs:

  • $0 or low-premium plans – Value-conscious shoppers who still desire extra benefits.
  • D-SNP plans – Plans for dually eligible members which all include the Wellcare Spendables™ benefit card and $0 prescription drugs.
  • LIS plans – Rich benefit plans available for those receiving the Low-Income Subsidy who do not qualify for a zero-dollar D-SNP.
  • Patriot plans – Premium giveback or no-premium options for veterans or others who have their prescription drugs covered by another source.
  • HMO, HMO-POS, and PPO plans – Members can choose the type of network that best fits their needs.
  • PDP plans – Beneficiaries interested in a stand-alone prescription drug plan.

Note: Not all plans are available in every state. Product details and individual selling features for the plans available are listed within each market displayed in the 2024 Push Plans resource.

As always, thank you for your continued partnership!

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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Wellcare | Sales Compensation

Wellcare | Insider – Important Updates and Reminders

Wellcare | Insider – Important Updates and Reminders
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Important Updates and Reminders for WellCare Agents

Welcome to the latest edition of Wellcare Insider, your source for important updates and reminders to help you provide excellent service and grow your business all year long

Today’s edition has information on the following topics:

  • OEP Best Practices – Navigate MA OEP with strategies for success
  • Formulary Search  Find formularies with fast and accurate searches
  • DST-SEP Review – Brush up on Disaster Special Enrollment Periods
  • Broker Resources – Bookmark these links for ongoing sales success

MA OEP Best Practices

Navigating the do’s and don’ts for activities during the Medicare Advantage Open Enrollment Period (OEP) can make all the difference between surviving or thriving year-round. Understanding the rules and leveraging your knowledge throughout the period can help set you up for your most successful year yet.

Start by reviewing some of the do’s and don’ts for marketing and sales activities:

Learn more about allowed and disallowed MA OEP marketing activities by reviewing the Medicare Advantage Open Enrollment Period Marketing Guidelines.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Service representative today for assistance.

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