• Knowing the eligibility of prospects and members is the first step to helping you find their best plan fit.
• If a member is dually eligible, the best plan for them (if one is available) is a Dual Special Needs Plan (D-SNP), which coordinates the Medicare benefits along with the Medicaid benefits they are eligible for through the State.
• Wellcare offers D-SNP plans to meet the needs of a variety of duals based on the Medicare Savings Program (MSP) level.
• Ascend and Sunfire offer integrated Medicaid, LIS and Medicare eligibility checks within their systems.
• Plan offerings and covered MSP levels vary by market. Not all plans are available in all markets.
• Wellcare Reserve and Select Non-Zero D-SNP plans are available in Florida.

*New for 2024: AL, AR, KY, LA, MI, MS, NC, OH, TX, WI (All Dual Assure) and FL, GA and NM (All Dual)

Please keep in mind the SPOP call center is available to assist in eligibility checks and make plan recommendations based on MSP/Medicaid levels. The call center may be reached at 866-211-0544, Monday–Friday, 8 a.m. to 8 p.m. EST, Saturday–Sunday, 8 a.m. to 5 p.m. EST.
As always, thank you for your continued partnership.