June 4, 2021
Get certified to sell 2022 Aetna Medicare plans starting June 29 —Earlier than ever
Find out what’s new and what to expect for 2022 Aetna MA/MAPD and PDP producer certification
Get a jump start— Set up your account today at AetnaMedicareProducerCertification.com
When you log in to the new site for the first time, you’ll need to reset your password and validate your account information. Make sure your account is set up before the 2022 certification goes live on June 29. How to reset your password.
Broker tools
Did you know? You can conduct virtual home appointments on Ascend
The Ascend Virtual Sales Office app allows you to schedule a virtual home appointment. Review our Ascend app training to learn how to use the virtual home appointment feature and more. Plus, if you use an e-kit while conducting a virtual home appointment, you can earn an extra $10 if your client opts to schedule a callback to complete a value-based enrollment.
Deliver a better customer service experience to your clients: Call us on behalf of MA/MAPD and PDP members
You can now call Member Services to request certain types of changes and updates on behalf of your Aetna MA/MAPD and SilverScript PDP clients. Some of the items you can contact us about include claims or billing issues, mailing address changes, and more. How it works.
Compliance connection
Scope of Appointment requirements
You’re responsible for obtaining a Scope of Appointment prior to conducting individual appointments in person or virtually (i.e., over the phone). Here’s what you need to know. And how to obtain a Scope of Appointment by paper, email or text.
COVID-19 update
Discover 4 key things members should know about the COVID-19 vaccine. Read the article.
1 (800) 772-6881 x7731 | sales@pfsinsurance.com
Contact a Pinnacle Representative if you have any questions.
1 (800) 772-6881
support@pfsinsurance.com
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