With two weeks remaining until the end of AEP, we want to ensure you are getting the most from the Ascend Enrollment Platform. Using Ascend provides many advantages, including the ability to compare 2023 plans side-by-side, view benefit details, search for providers, pharmacies, and drugs, and send Quick Quotes!

Included in this communication are some additional reminders that will help you be more efficient when enrolling members into our plans. Topics include:

• Comparing and Quoting Plans
• Contactless Enrollment Tools
• Medicaid and Medicare Eligibility Verification
• Value-Based Enrollment (VBE) 

Compare and Quote Plans

Ascend offers the ability to compare providers, pharmacies, and drugs across all plans available within the enrollee’s zip code.

• REMINDER: Verify the selected provider is in the network and a PCP for the plan enrolling into by looking for the PCP flag on the provider search screen and the green check mark on the plan compare. Please reference Ascend Provider Search Quick Start for additional details.
• Reference Ascend Pharmacy Search Guide for help comparing pharmacy and drug costs.

Quick Quotes— Send a quote to a potential enrollee to help them decide to enroll in one of our great plans. Please reference Ascend QuickQuote for additional details.

Contactless Enrollment Tools

• Send for Signature —Utilize the Send for Signature feature to allow the member to complete the enrollment themselves at a later time. Please reference Ascend Send for Signature App for additional details.
• RATE— Record calls using Remote Agent Telephonic Enrollment (RATE) in the Ascend Mobile App. Please reference Ascend Rate_QuickStart Guide for additional details.

Check Medicaid and Medicare Eligibility

Ascend has enhanced the Medicaid search functionality to better assist you in confirming Medicaid eligibility, MSP levels (e.g., QMB, SLMB, etc.), and identifying which D-SNP your member is qualified to enroll in.

Enhancements have also been made to the Benefit Eligibility Query (BEQ) to confirm Medicare eligibility. Some of the updates made include verifying the plan the member is currently enrolled in, the last time a SEP was used, etc.

For more information regarding Medicaid and Medicare Eligibility verification, please reference this previous communication.

Value-Based Enrollment (VBE)

As a reminder, Wellcare has recently INCREASED the payment incentive on 2023 AEP Value Based Enrollments (VBE) for Health Risk Assessment (HRA) completions. 

Please reference this previous communication for additional details on this exciting opportunity.