Attention Important Information | End of AEP Guidance & Deadlines

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We will process applications received through December 7th until 6:00 PM EST

If you cannot get the enrollments to Pinnacle Financial Services by 6:00 PM EST, please send them directly to the carriers.

Remember – Electronic enrollment platforms will be available.

AEP ends on Saturday, December 7th. This means that all Medicare AEP marketing efforts must cease on that date. Please follow the guidelines specified below.

  • All AEP applications, (with an effective date of January 1, 2025), must be completed, signed, dated, and received by the agent no later than 11:59 PM on December 7th, 2024.
  • Agents may not backdate the member signature, date, agent receipt date, or agent signature date.

Submission Dates

December 7th 

Submit Apps by 6:00 PM EST to Pinnacle. You can also send to carriers and use electronic platforms.

Operating Hours 8:30 AM – 8:30 PM

  • Anthem
  • Braven
  • Caritas
  • Clover
  • Devoted
  • Emblem
  • Geisinger
  • HealthFirst
  • Regence
  • SCAN
  • SelectHealth
  • Wellcare

December 8th

Submit Apps by 10:00 AM EST to Pinnacle

Operating Hours 8:30 AM – 12:00 PM

  • Florida Blue
  • Humana
  • UHC

December 9th

Submit Apps by 4:00 PM EST to Pinnacle

Operating Hours 8:30 AM – 5:00 PM

  • Aetna
  • CarePartners
  • Cigna
  • IBC
  • Jefferson Health
  • Wellsense