November 27, 2023
Have you heard the news about our Hearing Aid benefit?
In 2024, we’re transitioning from hearing aid allowances to a more transparent copay structure across most of our plans, enhancing the member experience and providing more clarity on out-of-pocket expenses.
Here’s what members can look forward to:
Additional Information
Anticipate Out-of-Pocket Expenses:
With fixed copay rates as low as $350, members can now plan and anticipate their out-of-pocket expenses more effectively.
New Options for Hearing Tests and Fittings:
Members will have convenient options, including online hearing tests and mobile units that can perform tests at home. Hearing aids will be delivered by mail (location-dependent).
Enhanced Benefits Include:
- Up to 2 hearing aids per year
- 3 follow-up visits within the first year of the initial fitting date
- 60-day trial period
- 60 batteries per year per hearing aid (per 3 years)
- 3-year manufacturer repair warranty
- 1-time replacement coverage for lost or damaged hearing aids
- First set of ear molds (when needed)
Special Considerations
- All D-SNP plans and the Premier plan in Lake, Marion, Sumter H1035-043 will continue to offer a hearing aid allowance for 2024.
- BlueMedicare Preferred HMO Blue Dollars Card: These members can use the new Dental, Hearing, and Vision Blue Dollars card to cover the Hearing Aid copay, providing added financial flexibility.
Hearing Aid benefits are accessible through Nations, 866-311-3617. More information can be found here: Hearing Aid benefits.
Extra Resources
Need easy access to benefits on the go? Scan this QR Code and enter the login credentials indicated below to gain access to our 2024 First Look Benefits. Access a Broker Manager by clicking the”Product Portfolio” link. Here you can find each Broker Manager’s email and direct cell phone number. You can also click the map of any county, it will take you to the SOB for all the plans available within that county.
Helpful Phone Numbers and Links
Below is a list of helpful links and phone numbers for our Florida Blue value added benefit vendors.
Service | Vendor | Phone Number |
At Home Care | Papa | 888-941-393 |
Blue Rewards | Florida Blue | 833-509-1546 |
Caregiver Support | Carallel | 855-955-3010 |
Dental | Florida Blue | 888-223-4892 |
Drug Lookup | Prime | 877-794-3574 |
Drug Lookup (FHCP) | FHCP | 386-676-7110 |
DSNP Eligibility | Florida Blue | 866-780-4240 |
Fitness | Silver Sneakers | 888-423-4632 |
Fitness (FHCP) | Preferred Fitness | 386-676-7110 |
Food Card | Nations | 833-509-1546 |
Hearing Aids | Nations | 866-311-3617 |
Meals | ILS Meals | 888-941-3933 |
Members Services | Florida Blue | 800-926-6565 |
Nutrition | Florida Blue | 800-955-5692 |
OTC | Nations | 877-270-4569 |
Transportation | Modivcare | 855-875-5194 |
Vision | Premier | 866-434-0015 |
Need Help?
Reach out to your Broker Manager today.
1 (800) 772-6881 x7731 | sales@pfsinsurance.com
Contact a Pinnacle Representative if you have any questions.
1 (800) 772-6881
support@pfsinsurance.com
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