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Florida Blue | Have you Heard the News about our Hearing Aid Benefit?

November 27, 2023

Have you heard the news about our Hearing Aid benefit?

In 2024, we’re transitioning from hearing aid allowances to a more transparent copay structure across most of our plans, enhancing the member experience and providing more clarity on out-of-pocket expenses.

Here’s what members can look forward to:

Additional Information

Anticipate Out-of-Pocket Expenses:

With fixed copay rates as low as $350, members can now plan and anticipate their out-of-pocket expenses more effectively.

New Options for Hearing Tests and Fittings:

Members will have convenient options, including online hearing tests and mobile units that can perform tests at home. Hearing aids will be delivered by mail (location-dependent).

Enhanced Benefits Include:

  • Up to 2 hearing aids per year
  • 3 follow-up visits within the first year of the initial fitting date
  • 60-day trial period
  • 60 batteries per year per hearing aid (per 3 years)
  • 3-year manufacturer repair warranty
  • 1-time replacement coverage for lost or damaged hearing aids
  • First set of ear molds (when needed)

Special Considerations

  • All D-SNP plans and the Premier plan in Lake, Marion, Sumter H1035-043 will continue to offer a hearing aid allowance for 2024.
  • BlueMedicare Preferred HMO Blue Dollars Card: These members can use the new Dental, Hearing, and Vision Blue Dollars card to cover the Hearing Aid copay, providing added financial flexibility.

Hearing Aid benefits are accessible through Nations, 866-311-3617. More information can be found here: Hearing Aid benefits

Extra Resources

Need easy access to benefits on the go? Scan this QR Code and enter the login credentials indicated below to gain access to our 2024 First Look Benefits. Access a Broker Manager by clicking the”Product Portfolio” link. Here you can find each Broker Manager’s email and direct cell phone number. You can also click the map of any county, it will take you to the SOB for all the plans available within that county.

Helpful Phone Numbers and Links

Below is a list of helpful links and phone numbers for our Florida Blue value added benefit vendors.

Service Vendor Phone Number
At Home Care Papa 888-941-393
Blue Rewards Florida Blue 833-509-1546
Caregiver Support Carallel 855-955-3010
Dental Florida Blue 888-223-4892
Drug Lookup Prime 877-794-3574
Drug Lookup (FHCP) FHCP 386-676-7110
DSNP Eligibility Florida Blue 866-780-4240
Fitness Silver Sneakers 888-423-4632
Fitness (FHCP) Preferred Fitness 386-676-7110
Food Card Nations 833-509-1546
Hearing Aids Nations 866-311-3617
Meals ILS Meals 888-941-3933
Members Services Florida Blue 800-926-6565
Nutrition Florida Blue 800-955-5692
OTC Nations 877-270-4569
Transportation Modivcare 855-875-5194
Vision Premier 866-434-0015

Need Help?

Reach out to your Broker Manager today.

For more information, contact a Pinnacle Financial Services representative today

1 (800) 772-6881 x7731 | sales@pfsinsurance.com

Contact a Pinnacle Representative if you have any questions.

1 (800) 772-6881
support@pfsinsurance.com

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