Care Partners | Important Update: Discontinuation of HRA Payment Program Effective February 1, 2025

Thank you for your hard work and dedication throughout the 2025 Annual Enrollment Period (AEP). Your contributions were essential in our combined efforts to grow our respective businesses.

As you know, we continued to honor compensation for completing Health Risk Assessment (HRA) forms throughout 2024. We believe in and understand the value of the broker channel and made the decision to maintain the HRA payment throughout AEP so you and your teams could benefit. Now that AEP has concluded, we have made the decision to discontinue this program. This decision does not impact commission payments for new and renewing business. We will continue to stand with you and pay you for the value you bring to our company.

Effective February 1, 2025, Tufts Health Plan and CarePartners of Connecticut will no longer provide payment for completed HRA forms. We will, however, honor all HRA forms submitted to us by January 31, 2025, regardless of the member’s effective date.

Should you have any questions or need further clarification, please do not hesitate to reach out to our Medicare Broker Support team at medicarebrokersupport@point32health.org or call 833-984-2387. You can also contact your Broker Relationship Manager.