New and noteworthy

Wow! Don’t miss enhanced benefits

Have you heard? We enhanced benefits on 591 plans during the rebate reallocation process. Visit the First Look website to see enhancements to 2024 MA/MAPD and D-SNP products in your market. Get pumped for AEP.

Exciting fitness reimbursement benefit included with many 2024 plans

In 2024, select plans in every market will offer a fitness reimbursement benefit. This benefit gives members a quarterly or annual allowance to use for fitness and activity fees and select supplies. This exciting benefit is in additionto SilverSneakers^® fitness benefit available with all Aetna Medicare plans. To find out which plans offer this benefit in your market, talk to your Aetna Medicare Broker Manager or visit FirstLook.Aetna.com.

You now have more time to complete the health risk assessment (HRA)

You now have more time to work with your clients to complete the HRA. The new rule is you can submit HRAsthe same day you enroll your client or the next day(i.e., the day your client enrolls into a plan, plus one additional day). We use HRA information to better support new members as they transition onto their plan. And remember, when you assist your client with completing the HRA, you earn an additional service fee payment. Learn more about HRAs.

Answers to FAQs on the CMS Final Rule 

Review rules and requirements you need to know effective September 30. Our FAQ covers important topics including:

• The new rule mandating that you obtain a completed Scope of Appointment 48 hours before having an enrollment discussion with clients
• Communications vs. marketing
• Educational vs. marketing events, and more

Great news: Members with an Extra Benefits Card now have more options for where they can buy healthy foods

Members with a 2023 Extra Benefits Card now have more locations to shop for healthy foods. New grocery store locations include Hannaford, Stop & Shop, Food Lion, Giant, Giant Food, Giant Heirloom Market, Giant to Go, and Martin’s Supermarket. Let your clients know about these new grocery options.

Updated COVID-19 vaccine now available at CVS Pharmacy locations

Learn more.

AEP readiness

Access 2024 sales presentations

2024 consumer sales presentations are now available to download from Producer World. You’re required to present the presentation, either the PowerPoint or the video version, when reviewing 2024 Aetna Medicare plans with your clients starting October 1. There is also a PDF version with speaker notes to assist you. NOTE: All of these versions are CMS-approved and cover all required topics. To remain compliant, you may not add to, remove, or alter anything in the presentations.

Learn details on 2024 plans and benefits

Remember, you need to attend a market-specific event for all the states where you plan to sell 2024 MA/MAPD and D-SNP plans. Attend an upcoming event in your area.

Learn how to order AEP marketing materials from our new portal, AMP

Get up to speed on the Aetna Marketing Portal (AMP), formerly called Aetna Medicare Marketing Studio, and learn how to order AEP materials. Join us for one of the training sessions below:

• Tuesday, Sept. 26, 10 AM – 11 AM ET
• Wednesday, Sept. 27, 3 – 4 PM ET
• Thursday, Sept. 28, 11AM – 12 PM ET
• Friday, Sept. 29, 11AM – 12 PM ET

Introducing the Aetna Marketing Portal 

Just in time for AEP, we’re rebranding our marketing tool with a new name, the Aetna Marketing Portal (AMP), and a new URL, www.aetnahub.com/amp. We made some behind-the-scenes changes to enhance your experience this AEP. For those who used MMS in the past, there’s no impact to your login credentials; you’ll use your same username and password to login.

Order 2024 enrollment kits

If you still need to order enrollment kits and are ready to sell for 2024, go to Producer World to order MA/MAPD and PDP enrollment kits. Orders are shipped in a first-in/first-out manner. And remember, new this year, you need to take action to order enrollment kits for 2024 SilverScript PDPs, as they will no longer be mailed to you automatically. To order them, follow the same process you use for MA/MAPD kits.

Tools

What’s new in Think Agent? Lots! 

With the most recent Think Agent update, you can now;

• Conduct video appointments
• View if drugs are available for mail-order
• Login with your fingerprint or face ID on a mobile device

Watch the Sales 101 training to get started with Think Agent, and watch Sales 102 training to take your knowledge to the next level.

SilverScript PDP portal will now link directly to Aetnamedicare.com for plan information

Starting, September 30, on the SilverScript Agent Portal, if you select “PDP Plan Offering” or “PDP Drug Prices” to look for plan and prescription drug information, you’ll be directed to AetnaMedicare.com. Going forward, you can find the information you need there, in a consistent format.