October 13, 2023
Eighty-seven (87) percent of Aetna Medicare Advantage members in 4-star plans or higher for 2024
Commitment to exceptional service for members across the nation drove a significant improvement in member experience ratings
Today, we’re excited to announce that 87 percent of Aetna Medicare Advantage (MA) members are in 2024 Medicare Advantage Prescription Drug (MAPD) plans that are rated 4 stars or higher (out of 5 stars) by the Centers for Medicare & Medicaid Services (CMS). This represents a significant achievement, given the considerably more stringent CMS measurement criteria this year.
“We are committed to delivering outstanding experiences and driving improved health outcomes for our Medicare Advantage members.”
“We are committed to delivering outstanding experiences and driving improved health outcomes for our Medicare Advantage members,” said CVS Health President and CEO Karen S. Lynch. “Our strong 2024 Star Ratings for Aetna are a result of focused execution and seamless collaboration across our entire company. We remain unwavering in our efforts to drive continuous improvement to support our members now and well into the future.”
We're Here to Help
For questions about plans in your local market, please reach out to your local Aetna Medicare Broker Manager.
For questions about producer certification, tools, reporting, or for help checking D-SNP eligibility, please contact Aetna Medicare Broker Services at 866-714-9301 or brokersupport@aetna.com.
Starting October 14, Broker Services will be open on Saturdays, too, from 9 AM to 4 PM ET.
1 (800) 772-6881 x7731 | sales@pfsinsurance.com
Contact a Pinnacle Representative if you have any questions.
1 (800) 772-6881
support@pfsinsurance.com
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