


UnitedHealthcare | It’s Here! Jarvis Mobile App!

At UnitedHealthcare, we are continuously looking to improve our tools to support you and your growing business. We are excited to announce that we have launched the Jarvis Mobile App! The great features you have experienced with the Jarvis refresh are now available via the Jarvis Mobile App. You will be able to access the information you need to transact business directly from your phone or tablet.
Features of Jarvis Mobile App include:
- One-click access to the most used tools on Jarvis such as App Status, Provider and RX search, Medicare and Medicaid Verification, and more
- Biometric log-in
- On-the-go updates for Electronic Funds Transfer (EFT) and address information
How to Get Started with Jarvis Mobile App:
- Agents can download the mobile app by going to the Apple app store or Google Play on their phone or tablet and searching “UHC Jarvis”
- Visit here for instructions on how to enable Face/Touch ID and other frequently asked questions
- An in-app tutorial will be available for first-time users to highlight Jarvis Mobile App features
Thank you for your business. UnitedHealthcare is proud to help you and your members take full advantage of their plans and benefits.
Contact Us
- Phone: 888-381-8581
- Live Chat via Jarvis
- phd@uhc.com
1 (800) 772-6881 x7731 | sales@pfsinsurance.com
Contact a Pinnacle Representative if you have any questions.
1 (800) 772-6881
support@pfsinsurance.com

UnitedHealthcare | Exclusive Offer from UnitedHealthcare for AARP Medicare Supplement Plans!


Be sure to follow these instructions on how to fill out the application whether on LEAN™ or paper! And proof of coverage (if applicable), can now be emailed, in addition to fax, with a completed AARP Med Supp Pending Apps Form (Form 4).


1 (800) 772-6881 x7731 | sales@pfsinsurance.com
Contact a Pinnacle Representative if you have any questions.
1 (800) 772-6881
support@pfsinsurance.com

AARP | Reach for the Sky and Earn More for AARP Medicare Supplement Plans!
The sky is the limit with earning $100 to $300 per eligible application for AARP Medicare Supplement Insurance Plans, insured by UnitedHealthcare Insurance Company!

1 (800) 772-6881 x7731 | sales@pfsinsurance.com
Contact a Pinnacle Representative if you have any questions.
1 (800) 772-6881
support@pfsinsurance.com

UnitedHealthcare | JarvisWRAP Exciting News June 18
Exciting News! New Certification Reference Guide Coming Soon
UnitedHealthcare strives to make the certification process easier for our agents. We have created a new, simplified Certification Reference Guide with the content you need to pass your certifications.
Reminder: New Email Communication Process for AARP® Medicare Supplement Insurance Plans from UnitedHealthcare®
A new and improved process to communicate the status of pending enrollment and underwritten applications are now available for AARP Medicare Supplement Plans.
LEAN Makes Completing the Health Assessment Program Easy
When you use LEAN, you can efficiently help members complete the Health Assessment (HA) questionnaire during the enrollment process. Find out how to access the HA in LEAN and its benefits on Jarvis.
UnitedHealthcare® Toolkit Resource of the Week: Vision Materials
Routine Vision services are supplemental benefits offered on many UnitedHealthcare Medicare Advantage plans that cover additional routine vision services not covered under the Original Medicare benefit. Routine vision benefits, routine eye exams, and eyewear are offered in addition to medical benefits to better meet the needs of members.
The UnitedHealthcare Toolkit has the marketing materials you need to promote this benefit. Search: Vision
- Medicare Advantage
- MA UnitedHealthcare Vision Prospect Flyer
- MA UnitedHealthcare Vision Prospect Postcard
- Dual Special Needs Plan (All items available in Spanish)
- DSNP Vision Postcard
- DSNP Vision Pullup Banner
- DSNP Vision Tabletop Banner
- DSNP Vision Flyer
Special Election Period May Be Available to Members Affected by Severe Weather
The Federal Emergency Management Agency (FEMA) may have declared a weather-related emergency or major disaster in your state. Medicare beneficiaries affected may be eligible for a Special Election Period (SEP).
For affected areas and SEP dates, please visit Jarvis. For marketing materials that comply with CMS marketing requirements, please visit the UnitedHealthcare Toolkit.
1 (800) 772-6881 x7731 | sales@pfsinsurance.com
Contact a Pinnacle Representative if you have any questions.
1 (800) 772-6881
support@pfsinsurance.com

UHC | 2021 NY Rate Information Update for AARP Medicare Supplement Plans
2020 New York premium rates for AARP® Medicare Supplement Plans from UnitedHealthcare® will continue through at least July 1, 2021. This is a change from the previously announced date of May 1, 2021.
This means that current members will continue to enjoy 2020 rates for a few additional months and new enrollees with plan effective dates through July 1, 2021, will have a 12-month rate guarantee with 2020 rates!
Please continue to use the current 2020 New York Enrollment Kits for enrollments. You can find current Enrollment Kits on Jarvis > Sales & Marketing Materials > Sales Materials Portal.
What’s Next?
UnitedHealthcare has proposed an August 1, 2021 effective rate change date and will continue to work with the state of New York.
Keep checking your email for updates. When new 2021 rates for New York are approved, UnitedHealthcare will communicate the changes and effective dates.
Member Communication
Until 2021 rates are approved, members will be mailed a letter each month regarding continued payment of their 2020 premium rate. Coupon books will be included with the mailing, and members with an Electronic Funds Transfer account will see the premium withdrawal noted in the letter.
When 2021 rates are approved, members will receive a new annual billing letter which will display their new 2021 premium rates.
Thank you for your continued support and dedication to offering AARP Medicare Supplement Plans!
Here to Help
For questions, please call the Producer Help Desk at 1-888-381-8581 or send an email tophd@uhc.com (include agent writing number in the subject line). You may also contact your UnitedHealthcare Regional Sales Director for AARP Medicare Supplement Insurance Plans.
1 (800) 772-6881 x7731 | sales@pfsinsurance.com
Contact a Pinnacle Representative if you have any questions.
1 (800) 772-6881
support@pfsinsurance.com