• 2024 Wellcare Contract Recertification – Centene Workbench
• 2024 Certification Training – AHIP and/or Wellcare Annual Certification Training (ACT)

• Market or sell any Wellcare products
• Receive commission for any prior business, including renewals
• Access CustomPoint to order sales materials (access is granted 72 hours after completing certification)

Important: The above applies to both 2023 and 2024 plan years.

All annual certification requirements must be completed by September 30, 2023, to be able to market and sell Wellcare products and avoid suspension on October 1, 2023.

Note: If you have recently completed the above certification requirements, please allow 48 hours for our systems to update.

Certification Training

Please visit the Training and Certification resource for details on completing outstanding training requirements.

Wellcare Contracting Recertification

As part of the 2024 Annual Certification Requirements, brokers/agencies who are currently contracted with Wellcare are required to complete the 2024 Contract Recertification workflow within Centene Workbench.

Completing a 2024 Contract Recertification case:

• Access by logging into your Centene Workbench portal via the Single Sign-On portal and select the My Credentials section.
• Select My Certification Cases.
• You will be prompted to (1) verify Demographic, Payment Information, and Selling States and (2) sign the 2024 TPME Agreement and W9.
• Reminder: (1) Wellcare no longer distributes commissions via paper check. You are required to provide ACH information during the “Payment” step. If invalid banking information is entered, your payments will be held. (2) Licensed Only Agents and Dual Assignment Agents will not be prompted to update payment information.

Please view the 2024 Contract Recertification Step-Action document for detailed instructions on the contracting recertification process.