Think Agent Features include:

• Full enrollment capabilities
• Offline enrollment intake
• Integrated MBI validation
• Medicaid status check
• Health Risk Assessment (HRA) available
• E-kit (email) enrollment option
• Scope of Appointment via email and text
• Provider search
• Drug cost estimator tool
• Ready-to-sell status verification

How To Get Think Agent:

Step #1: Request access
Once you’re ready to sell, you can download the Think Agent app from the Apple and Google Play stores. It’s compatible with Android 5 or greater, version 11; or IOS 11.0 or greater, version 14.5. After downloading, click “Sign Up” to submit your request for a new user account.

Or, if you wish to use the desktop version instead, please visit https://app.thinkagent.com, and click “Sign Up.” You will be asked to provide your name, National Producer Number, and email address.

Step #2: Complete your registration
Please allow 24-48 hours for us to process your request. Next, you’ll receive two registration emails:

• The first email will contain your username to log in to Think Agent.
• The second email will contain your PIN. You’ll need it to finish setting up your account.

After receiving both registration emails:

• Log in using your username.
• Enter your PIN (note that the PIN is case sensitive) and click “Validate.”
• Create a password.
• Choose a security question from the drop-down,

type an answer, and click “Submit.”

Ascend was disabled on March 31st. If you have not downloaded the Think Agent application, you need to do so as soon as possible. There are still national training webinars ongoing, so be sure to get out to the training site, www.aetnamedicareagenttraining.com to RSVP for one that is convenient for you