Skip to content

Sales & Support Team Find a Your Pinnacle Representative Below

3DIcons_ContactUs_Header

Use the map provided to find a state-specific sales director.
For everything else, feel free to reach out to our general inboxes.

Health Sales
Life, Annuities, & LTC Sales

HOME OFFICE
65 W Street Rd, St. A-101
Warminster, PA 18974

BUSINESS HOURS
Monday – Friday
8:30 am – 5:00 pm EST


Saturday – Sunday
8:30 am – 12:00 pm EST

Sales Team

Jeff Palo

Vice President – Health Sales

x7716

Nick Palo

Assistant VP – Health Sales

x7728

Serena Tippett

Regional Vice President

x7715

Andy Rivera

Regional Sales Director

x7722

J.C. Giraldi

Regional Sales Director

x7726

Lisa Osborne

Regional Sales Director

x3002

Rafael Mendoza

Regional Sales Director

x7794

Stephanie Taylor

Regional Sales Director

x3004

Dustin Ofsharick

Senior Sales Director – Health

x7706

Alicia Klinges

Sales Director – Health

x7805

Cody Johnson

Sales Director – Health

x7723

Evan Bourgeault

Sales Director – Health

x7106

Jessica Strauss

Sales Director – Health

x7702

Greg Yodis

Senior Sales Director –
Life, Annuity & LTC

x7105

Mark Bolger

Agent Care Specialist –
Life, Annuity & LTC

x7705

Chris Murphy

Director – Agent Onboarding

x7001

Rob Valincius

Marketing & Development Coordinator

x7701

Support Team

Agent Relations

HEALTH SUPPORT x7729
healthsupport@pfsinsurance.com

RICH DANESE
Operations & Compliance Coordinator
x7725 | rdanese@pfsinsurance.com

DIANA VIT
Senior Support Specialist – Health

x7801 | dvit@pfsinsurance.com

TERESA HELD
Senior Support Specialist – Health
x7703 | theld@pfsinsurance.com

TEAL MCCANN
Support Specialist – Health
(203) 796-5403 | teal@croweandassociates.com

THOMAS DERENZO
Support Specialist – Health
x7808 | tderenzo@pfsinsurance.com

LINDA STEINER
Support Specialist – Health
x7806 | lsteiner@pfsinsurance.com

JOVI FLOREZ
Support Specialist – Health
x7802  | lflorez@pfsinsurance.com

ANNUITY & LIFE SUPPORT x3302
lifesupport@pfsinsurance.com

BILL VANDERGRIFT
Supervisor – Life, Annuity, & LTC
x7789 
| bvandergrift@pfsinsurance.com

MARK BOLGER
Agent Care Specialist – Life, Annuity, & LTC
x7705 | mbolger@pfsinsurance.com

Business Processing

SUPPORT x7612
enrollments@pfsinsurance.com

BRITTNEY MILLAR
Licensing Support Specialist
x7792 | bwalls@pfsinsurance.com

KELLI BUNTZ
Licensing Support Specialist
x7791 | kbuntz@pfsinsurance.com

Licensing

SUPPORT X7750
licensing@pfsinsurance.com

BRITTNEY MILLAR
Senior Enrollment Specialist – Health
x7792 | bwalls@pfsinsurance.com

CASSIDY MCKELVEY
Licensing & Contracting
x7708 | cmckelvey@pfsinsurance.com

JENNIFER STONELAKE
Licensing & Contracting
x7803 | jstonelake@pfsinsurance.com

KELLI BUNTZ
Enrollment Clerk – Health
x7791 | kbuntz@pfsinsurance.com

Licensing Support

SUPPORT x7750
licensing@pfsinsurance.com

DIANE FAIRBURN
Licensing Support
x7712 | dfairburn@pfsinsurance.com

JONATHAN BARANEK
Licensing Support
x7783 | jbaranek@pfsinsurance.com

Business Operations

ASHLEY KOCIS
Accounting Manager
x3274 | akocis@pfsinsurance.com

CYNTHIA PALO
Manager of Operations
x7603 | cpalo@pfsinsurance.com

JENNIFER MILLER
Administrative Assistant
jfolkman@pfsinsurance.com

KEVIN SHIELDS, JR.
Chief Compliance Officer
x3303 | kjshields@pfsinsurance.com

Contact Us

Contact a Pinnacle Financial Services
representative today for assistance.

1 (800) 772-6881
Support@pfsinsurance.com
HOME OFFICE

65 W Street Rd, St. A-101
Warminster, PA 18974

Pinnacle Financial Services, Inc. | Privacy Policy

© 2000 — 2026 | All information provided on this website is for agent use only and not intended for public distribution.

Not affiliated with the U. S. government or federal Medicare program. We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.