March 20, 2020
Protecting Vulnerable Members From COVID-19: Member Communications and Events Reminder
As Partners in Care to our Medicare members, we wanted to make you aware of communications going out to our members. The member communications share key information and health resources to help limit the spread and exposure of COVID-19. In addition, if you have events planned in the coming days, the health of you and attendees is our top priority. Please read more for additional information.
Additional LEAN Training for AARP Medicare Supplement Insurance Plans
Take advantage of options available to you like Remote Signature via DocuSign® and Voice Signature for AARP® Medicare Supplement Insurance Plans, insured by UnitedHealthcare Insurance Company, as part of online enrollments through LEAN. Whether you’re new to LEAN or are just looking for a refresher, the added training below will help you easily and confidently navigate the tool.
Sign up for a virtual training session by clicking on the link. Spots are limited, so be sure to sign up today!
- Thursday, March 26, 2020 at 1 p.m. ET/ Noon CT/ 11 a.m. MT/ 10 a.m. PT
- Wednesday, April 1, 2020 at 3 p.m. ET / 2 p.m. CT / 1 p.m. MT/ Noon PT
- Tuesday, April 7, 2020 at 2 p.m. ET / 1 p.m. CT/ Noon MT / 11 a.m. PT
Find additional job aides and videos located on Jarvis/Knowledge Center/Training/ Systems and Technology
Special Election Period May Be Available to Members Affected by Hurricanes and Severe Weather
Special Election Periods (SEP) were recently announced for Mississippi and South Carolina. Click here for counties, dates and other important details.
UnitedHealthcare® Toolkit Has Materials Available to Promote Virtual Benefits
Many of our Medicare Advantage and Duals Special Needs Plans offer a virtual visit benefit, providing flexibility to how our members receive care. The UnitedHealthcare® Toolkit has a variety of marketing materials that speak to these benefits. Help support your community by promoting our virtual care options today.
Materials available include:
- DSNP Virtual Medical Visit Flyer, Postcard, and Banner
- MA Virtual Visits Prospects Flyer
AARP Medicare Select Insurance Plans Hospital Directory Updates
Changes have been made to the list of participating hospitals for AARP® Medicare Select Insurance Plans, insured by UnitedHealthcare® Insurance Company. These changes may impact the availability of AARP Medicare Select Insurance Plans in certain geographic locations.
Now Available: 2020 Producer Handbooks for AARP Medicare Supplement Insurance Plans
Updated state-specific Producer Handbooks are now available for CA and MT.
For more information, contact a Pinnacle Representative today at 1-(800)-772-6881 x7731 or email firstname.lastname@example.org.