September 10, 2020
NEXT LEVEL CARE
Meet Your Find a Doctor Tool
The latest evolution of Humana’s Find a Doctor Tool now enables you to have simpler, compliant conversations with your members about providers. Powered by the Care Highlight™ Program, this modernized search tool helps you go above and beyond for your members by helping them find the right care.
Humana’s Care Highlight™ Program
Certified by the NCQA, the Care Highlight™ Program can help identify doctors who have been proven to meet quality and cost-efficiency guidelines. This rating system is integrated with the Find a Doctor tool, so it’s now easier than ever to connect your members with their care. And their best health*.
Compliant conversations. Closer relationships.
The support that you provide your clients can be a whole lot stronger thanks to Humana’s clinical care quality and cost efficiency ratings. Are you ready to get started? Follow the PCP Selection, Compliance, and You: An Agent’s Role guide to making the most of your role while staying compliant.
Watch the webinar, whenever you want.
Mastering these new features will help you go the extra mile for your members, which could improve their wellbeing and your book of business. This webinar, now available on-demand, will walk you through everything you need to get started.
Care Highlight resources on the MRC.
The MRC, accessible via Vantage, houses hundreds of customizable marketing materials you can use all year long. For all AEP Campaigns, select “Care Highlight” From the dropdown menu to incorporate this messaging into your materials.
But wait, there’s more resources. Just for you.
Humana is developing and releasing more informational tools that will help keep you educated and up-to-date on the Find a Doctor Tool and Care Highlight Program. With materials to study on your own and to support you out in the field, we’ve got you covered.
Head to the Humana Ignite site to access the latest Agent tools and resources.
Have a Question?
Contact your local Humana support team.
To contact the Agent Support Unit, call 1-800-309-3163.
*Ratings are only available for certain specialist, and in certain states, and only for those providers who have enough data to be rated. Any in-network provider can be selected by a member, regardless of whether they have a rating or what their rating is. Ratings are only one factor to consider when selecting a physician, and members should be reminded that they should discuss with their current physician before making this decision
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