• Paper enrollments must be in an agent’s possession by Dec. 7, and agents have 48 hours to turn applications in to Cigna.
• Enrollment over the phone at an approved call center must be recorded and received by 11:59 p.m.* on Dec. 7.
• Customer-mailed applications must be received by Cigna by Dec. 7.
  Customer faxed applications must be received by Cigna by 11:59 p.m.* on Dec. 7.

Customers whose applications do not meet these guidelines will not be enrolled in a Cigna Medicare Advantage plan for January 1, 2023, unless they have an available SEP.

Don’t forget that for 2023, Cigna has 5-Star plans in the following states (TX, AR, OK, AL, TN, and parts of GA). You can continue to enroll customers for 01/01/2023 with a valid SEP or into a Cigna 5-Star plan after Dec. 7.

This has been an exciting AEP for us, so let’s be sure to end the season on a high note! Thank you for being our partner and for trusting Cigna Medicare Advantage as a great choice for your customers.

*Based on the enrollee’s time zone.